Claims Adjuster Trainee

3 weeks ago


Whitehorse, Yukon, Canada Xpera Full time
About Xpera

Xpera is a national Independent Adjusting company that provides claims services for insurers, self-insured entities, and organizations with high financial retentions.

Job Summary

Xpera is seeking a Claims Adjuster Trainee to join our team. As a Claims Adjuster Trainee, you will be responsible for investigating, adjusting, and examining multi-line claims at a junior level. You will work in a technology-enabled, paperless environment and will enter into a period of structured training to obtain the skills required to be successful in a career in claims.

Key Responsibilities
  • Handling, investigation, and management of claims
  • Reviewing coverages, limitations, warranties, and requirements
  • Ensuring appropriate coverage is in place
  • Following guidelines and instructions
  • Preparing documents and mandatory forms as required
  • Managing a case load of claim matters in compliance with KPIs and SLAs
  • Managing reserves, payments, and financials
  • Providing a high level of customer service to all stakeholders
Requirements
  • Ability to obtain an adjuster's license
  • Previous experience in a related field is an asset
  • High attention to detail and ability to work in a systematic way
  • Effective analytical skills, including identification of cause and effect dynamics
  • Ability to work well in a team environment and autonomously
  • Valid driver's license
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive compensation package
  • A comprehensive benefits program


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