Technical Publications Infrastructure Engineer

3 weeks ago

Canada Wind River Full time

About the Opportunity

Wind River is seeking an experienced Technical Publications Infrastructure Engineer to maintain, enhance, and support the Ixiasoft Madcap DITA CCMS and other systems for a small global writing team. The successful candidate must be a team player who can quickly ramp up on new technologies and accomplish goals in a fast-paced, Agile environment. You must have a combination of strong technical and communication abilities.

Key Responsibilities

  • Manage and maintain 3rd party and internal tools used for website administration
  • Support the Madcap DITA CCMS Infrastructure Tools & Servers
  • Collaborate with IT Team to address CCMS server-related issues.
  • Resolve content-related defects in Web and PDF outputs, coordinating with vendor support if required
  • Implement administrative changes to align tools with WR security requirements
  • Support the Writing Team's use of CCMS
  • Post non-dita sources for the engineering team to the website as part of the DevOps cycle, and maintain tools to do so
  • Partner with the style committee to implement guidelines for web and CCMS infrastructure.

About You

Core Competencies, Demonstrated Success, and Interests

  • XML, XLST, HTML5, CSS, and DITA-OT
  • The Madcap Ixiasoft CCMS
  • JavaScript, Python, and Bash Shell Scripting
  • Linux and Windows Server administration
  • SphinxreStructured Text (RST) system deployment
  • Git SCM use with a Doc as Code publishing framework
  • Jenkins and other DevOps tools
  • REST APIs
  • Leveraging Generative AI and LLM in Information Development

Qualifications

The ideal candidate should have 2+ years of related experience in the following areas:

  • Experience as a Technical Publications Infrastructure Engineer supporting a DITA writing team
  • Experience with maintaining website infrastructure and servers
  • Experience working with remote colleagues (for example, in Europe and Asia) and flexibility in working hours to accommodate occasional meetings with colleagues in those time zones
  • Active problem-solving nature, comfortable working independently and asking questions to gain hands-on experience
  • Excellent verbal and written communication skills
  • Experience working in an Enterprise Agile environment will be an advantage

Benefits

  • Hybrid work model for workplace flexibility
  • Comprehensive health, dental, and life insurance
  • Short and long-term disability coverage
  • RRSP matching for financial security
  • Flexible time-off policies for work-life balance
  • Learning benefits, including a LinkedIn Learning subscription and seminars

At Wind River, we're shaping technology and shaping the future of a safer, more connected world. Your journey to make a meaningful impact begins here.

Security Clearance Requirements

Successful candidates must engage in a security clearance process in regards to their citizenship in order to perform fundamental job duties, as per applicable law. In particular, candidates with certain citizenship may not be able to perform such fundamental job duties. Currently, this includes citizens of the following countries: Belarus; Burma; China; Cuba; Iran; North Korea; Syria; Venezuela; Afghanistan; Cambodia; Central African Republic; Cyprus; Democratic Republic of Congo; Ethiopia; Eritrea; Haiti; Iraq; Lebanon; Libya; Russia; Somalia; South Sudan; Sudan; Zimbabwe. The security clearance process may take a significant amount of time to complete, and any offer of employment will be contingent on the candidate's legal ability to perform the fundamental job duties. Wind River is committed to meeting its obligations to candidates under applicable human rights law and privacy law in this regard.

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