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Bilingual Flight Attendant

2 months ago

Windsor, Ontario, Canada Air Canada Rouge Full time

Job Summary:

Air Canada Rouge is seeking a highly skilled and dedicated Flight Attendant to join our team. As a Flight Attendant, you will be responsible for ensuring the safety and comfort of our passengers while providing exceptional customer service.

Key Responsibilities:

  • Prepare the aircraft for customer boarding and ensure a keen awareness of the service and safety plan for the flight
  • Communicate with customers through one-on-one interactions and general intercom announcements in a warm, friendly, and professional manner
  • Welcome customers and engage with them throughout the flight to create a comfortable, friendly environment
  • Ensure mandatory safety procedures are followed
  • Liaise with the flight deck crew (pilots) to ensure a smooth and well-operated flight with excellent customer communications
  • Provide in-flight snack, meal, and beverage service and the sale of onboard products
  • Operate and assist with the in-flight entertainment system
  • Assist customers with a variety of needs, including carry-on baggage stowage, seating arrangements, and general comfort
  • Handle onboard incidents and emergencies
  • Handle medical incidents or emergencies, including providing First Aid as required
  • Ensure the general orderliness of the aircraft
  • Ensure customer feedback is shared with management and take an active role in helping management operate and evolve Air Canada Rouge to provide the best possible customer experience
  • Complete and submit required safety reports

Requirements:

  • Minimum 18 years of age
  • Possess at least a high school diploma
  • Hold a valid Canadian Passport without restrictions
  • Live within 90 minutes of Toronto Pearson Airport or willing to relocate
  • Able to obtain a Transport Canada security clearance
  • Able to access the internet for last-minute changes and communications
  • Comfortable working at high altitudes in a pressurized cabin
  • Customer service experience an asset
  • Flight Attendants conduct safety-critical work, and as such, Air Canada Rouge medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test, and are expected to be free of any intoxicating substances.

Language Skills:

  • Candidates who speak both English and French fluently are preferred.
  • Preference will also be given to candidates who speak the following languages in addition to English: Bilingual (French), Spanish, Portuguese, Arabic, Greek, Italian, Hebrew, Japanese, German, Punjabi, Hindi, Cantonese, Mandarin, and Korean.

Diversity and Inclusion:

Air Canada Rouge is committed to Diversity and Inclusion and aims to create a healthy, accessible, and rewarding work environment that highlights employees' unique contributions to our company's success. We believe in celebrating the diversity of our workforce and as an equal opportunity employer, we encourage all qualified individuals to apply.