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About O'Regan's Automotive Group
We are a leading automotive group dedicated to providing exceptional customer experiences. Our top priority is the health and safety of our staff, clients, and community. We maintain spacious and immaculate facilities and have excellent leadership.
Our Commitment to Safety
- We adhere to protocols set by governments, public health authorities, and medical professionals.
- We provide hand sanitizing stations, disinfectant wipes, masks, and gloves for employee use.
- We have enhanced cleaning procedures by our dedicated cleaning team.
- We implement pre-screening questions for customers prior to booking appointments.
Job Summary
The Sales Representative will manage the customer experience from initial contact to appointment stage of our proven sales process. The successful candidate will assist customers by answering general questions about vehicles and booking express appointments for O'Regan's sales departments.
Key Responsibilities
- Interact with customers to provide exceptional customer service and build rapport.
- Gather preliminary details on potential customer trade-in vehicles.
- Check inventory availability.
- Book test drives.
- Maintain customer database, ensuring information is thorough and accurate.
- Conduct follow-ups with customers on a timely basis.
Requirements
- A strong aptitude for customer service and building rapport.
- Experience in a sales or call centre environment is considered an asset.
- Strong written and verbal communication skills.
- A well-organized, results-focused, and reliable team player.
- Technologically savvy – this position requires frequent use of Windows 10 and Google Chrome.
- The ability to type quickly and with accuracy.
What We Offer
- Competitive compensation that combines a base salary with uncapped incentives.
- A comprehensive benefits package.
- A group RSP matching program.
- An employee assistance program.
O'Regan's is a Platinum Member of Canada's Best Managed Companies and Halifax's Consumer Choice Award winner for New & Pre-Owned Car Dealer for 10 years in a row. We are dedicated to being Canada's premier automotive needs provider, and we believe it is our employees who will take us there.
