Account Manager
4 weeks ago
We are seeking a highly motivated and experienced Account Manager to join our Performance Adhesives & Specialties group. As an Account Manager, you will be responsible for promoting our portfolio of industrial adhesives, coatings, and sealants to customers in the flexible packaging, general packaging/labeling, product assembly, and rubber to substrates applications markets.
Key Responsibilities- Promote our industrial adhesive products to customers and prospects
- Maintain and grow a strong established customer base
- Manage key customer relationships and develop new business opportunities
- Qualify key decision makers and establish relationships to obtain repeat and new sales
- Develop and utilize internal and external resources to showcase Quadra's reputation for service excellence
- Sell Quadra's superior product line to potential customers through routine customer visits, joint calls, and participation in industry events
- Provide technical assistance to established customers and assist with customer troubleshooting and optimization opportunities
- Manage tight timelines and deal with after-hour emergencies
- Closing new business deals by coordinating requirements, developing and negotiating contracts, and integrating contract requirements
- Cold calling potential customers
- Weekly reporting and scheduling
- Actively participate in financial forecasting exercises
- Bachelor's degree in Business, Administration, Marketing, or a science field
- Minimum of 5 years' experience in customer prospecting and business development, with a proven track record of sales growth and customer retention
- Experience in the industrial adhesives market with knowledge of the manufacturing sector
- Demonstrated organizational and problem-solving skills in developing, following up, and closing sales opportunities
- Ability to build trust with customers and possess a high degree of organization, planning, and multi-tasking skills
- Excellent negotiation skills and strong business acumen
- Proven presentation and written communication skills
- Strong computer skills, experience with a CRM (ideally Salesforce) and Microsoft Office Suite
- Excellent interpersonal skills and initiative
- Willingness to travel up to 40% of the time, including overnight travel
Quadra Chemicals is one of North America's leading chemical and ingredients distributors. We have facilities across Canada and in select markets in the United States. We are a rapidly growing company with a long-term commitment to our employees. We offer a collaborative, innovative, and determined team environment, as well as opportunities for advancement and professional development.
What We Offer- Competitive salary and generous performance incentive program
- Full benefits coverage (dental, medical, etc.)
- Programs offered to employees to improve their quality of life (Wellness Portfolio)
- Virtual care/telemedicine for you and your loved ones; 24/7 access to a physician
- Virtual wellness and mental health programs with a global healthcare leader
- Retirement plan with a match and several long-term investment programs
- Vacation, personal days, and flexible days
- Flexible work environment & Disconnection Policy
- Caring for each other and having fun are part of our core values
- A company that promotes diversity, equity, and inclusion
- Digital environment
- Customized training built for you
- Opportunities for advancement and professional development; a growing company that focuses on its people
- Participate in various internal and external trainings
- Possibility of joining various company committees
- Social activities organized by the company
- Employee recognition program (years of service, merit awards, etc.)
- Private and family-owned company with a solid infrastructure
- Employee assistance program (EAP)
- Monthly cell phone & internet allowance
- Company car & Expenses Covered
- Possibility to travel across the country for team meetings and trainings
- Employee referral programs
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