Membership Coordinator

4 weeks ago


Calgary, Alberta, Canada Law Society of Alberta Full time
Job Description

The Law Society of Alberta is seeking a highly skilled and detail-oriented Membership Coordinator to join our team. As a key member of the Membership department, you will play a crucial role in supporting the administration of applications for membership, membership status changes, and professional corporation and limited liability partnerships.

In this role, you will work closely with the Manager, Membership Counsel, and team members to continue to support the core billings, redesign business processes to ensure alignment with e-commerce and user requirements, and champion change. You will be responsible for working with the team to ensure business processes are aligned with the Fair Registration Practice Act (FRPA), Labour Mobility Act (LMA), and the Strategic Goals of the Law Society.

Key Responsibilities:

  • Support a proactive and consistent approach to the Membership department's transactions, policies, and procedures.
  • Make informed decisions relative to business needs and processes.
  • Develop project guides and workplans, draft test scripts, redesign business processes, and implement change.
  • Coordinate and implement project timelines and deadlines.
  • Develop and maintain professional work relationships with Law Society staff and internal and external stakeholders.
  • Support Membership transactions (including Student-at-Law processes) and provide assistance as needed in processing these applications.
  • Work closely with staff throughout the Law Society to develop project guides and workplans for Law Society billings.
  • Support timelines and deadlines for core billings.
  • Train and support Membership Services Representatives on our billings processes.
  • Coordinate and direct staff to ensure various applications are processed effectively and efficiently to facilitate core billings.
  • Support the annual membership, Professional Corporation, professional liability insurance billings, and Limited Liability Partnership renewals.
  • Participate in online transition discussions of key membership transactions and anticipate the impact on the billing processes.
  • Develop and regularly generate departmental reports (as needed/required).
  • Maintain website information for accuracy.
  • Liaise with Communications and internal stakeholders to develop timely communications for billings, FAQs, and key messaging for Membership and Customer Service.
  • Issue membership cards and participate in technological and process improvements.
  • Maintain professional working relationships with Law Society staff, managers, and key internal and external stakeholders.
  • Key member in the development of customer service models to obtain and incorporate the needs of law firms and other customers in the billing processes, to improve the Law Society's transition to e-commerce.
  • Key Membership liaison for Information Management projects and implement Information Management policy and procedures for Membership.
  • Participate in Project work for the Department.

Qualifications:

  • Minimum of 5 years of relevant administrative experience in progressively more responsible positions.
  • Membership services experience is a definite asset.
  • Excellent communication skills (listening, written, and verbal), time management, interpersonal, and telephone skills.
  • Experience with managing large volumes of paper and electronic documents.
  • Advanced problem-solving and trouble-shooting skills.
  • Strong teambuilding, organizational, and communication skills with a demonstrated ability to act as a trusted subject matter expert.
  • Ability to multi-task in a fast-paced environment and work independently as well as contribute to a team atmosphere.
  • Flexible and adaptable with the ability to work under consistent pressure and fixed deadlines.
  • Intermediate skills in Microsoft Office (Word, Excel, and Outlook), SharePoint, and internet resources.
  • Working knowledge of membership and accounting databases.
  • Self-starter, able to work independently with minimal supervision.
  • Ability to work overtime during peak periods as required.
  • Excellent customer service skills.
  • Enthusiasm for process improvement and change implementation.
  • Understanding of the Law Society's regulatory role.
  • Experience in an e-commerce environment is an asset.

About the Law Society of Alberta:

The Law Society of Alberta regulates the legal profession in the public interest by promoting and enforcing a high standard of professional and ethical conduct by Alberta lawyers.

We derive our authority from the Legal Profession Act and set out standards through a Code of Conduct.

While we do not provide legal advice on specific cases, from our unique perspective as the regulator, we actively work with members of the justice system to improve the administration of justice for all Albertans.

What We Offer:

  • Comprehensive compensation package including employer-funded benefits and group RRSP plan contributions.
  • Work-life balance benefits that allow you to balance your career and personal commitments.
  • Access to a free onsite gym and tenant lounge.
  • Private Reflection Rooms to observe religious or cultural beliefs, meditate, or take a mental health break.
  • Professional development opportunities.

We also offer a flexible hybrid working environment. In-office attendance is required on Tuesdays, Wednesdays, and Thursdays with the option to work remotely on Mondays and Fridays. You are also more than welcome to continue to work four or five days in the office if that is your preference.

Having multiple in-office days allows room for collaboration, social connections, mentorship, and cross-departmental interaction, while remote days still allow you to manage your work-life balance effectively.

The Law Society of Alberta values diversity in its workforce and equal access to opportunity. All inquiries and applications will be handled with the highest level of confidentiality.



  • Calgary, Alberta, Canada Law Society of Alberta Full time

    About the RoleThe Law Society of Alberta is seeking an experienced Membership Coordinator to join their team. In this role, you will provide administrative support to the Membership department, working closely with the Manager, Membership Counsel, and team members to ensure alignment with the Law Society's vision, mission, and strategic plan.Key...


  • Calgary, Alberta, Canada Law Society of Alberta Full time

    About the RoleThe Law Society of Alberta is seeking a highly skilled and detail-oriented Membership Coordinator to join our team. As a key member of the Membership department, you will be responsible for providing administrative support and ensuring the smooth operation of our membership processes.Key ResponsibilitiesSupport the Membership department in...


  • Calgary, Alberta, Canada Law Society of Alberta Full time

    About the RoleThe Law Society of Alberta is seeking a highly skilled Membership Services Coordinator to join our team. As a key member of our Membership team, you will play a vital role in supporting the Membership department's daily operations and ensuring the seamless execution of our membership-related activities.In this role, you will be responsible for...


  • Calgary, Alberta, Canada Law Society of Alberta Full time

    Job Description:The Law Society of Alberta is seeking an experienced Membership Professional Administrator to join their team. This role plays a key part in supporting the Membership department's transactions, policies, and procedures.About the Role:This position will work closely with the Manager, Membership Counsel, and team members to continue to support...


  • Calgary, Alberta, Canada Law Society of Alberta Full time

    About the RoleThe Law Society of Alberta is seeking a highly organized and detail-oriented Administrative Support Specialist to join its Membership team. As an essential member of this team, you will provide exceptional support in the administration of membership applications, status changes, and other related tasks.Key Responsibilities: Support the...


  • Calgary, Alberta, Canada GD College Inc Full time

    About the RoleWe are seeking a seasoned CFO (Chief Financial Officer) to join our team at GD College Inc, focusing on health, education, social and community services and membership organizations. As a key member of our leadership team, you will play a crucial role in shaping the financial direction of our organization.Key ResponsibilitiesFinancial Planning...

  • Logistics Coordinator

    2 weeks ago


    Calgary, Alberta, Canada Desi Hood Full time

    At Desi Hood, we are seeking a Logistics Coordinator to join our team. The ideal candidate will have no degree, certificate or diploma, but will be willing to train. Key responsibilities include maintaining professionalism in customer service, keeping accurate records of items received and delivered, preparing and packaging goods, loading and unloading...


  • Calgary, Alberta, Canada City of Calgary Full time

    As a key member of the City of Calgary team, you will play a crucial role in shaping the city's public spaces. The Senior Coordinator, Landscape Construction Approvals, will be responsible for developing and implementing consistent process management for all landscape construction approvals of internal City of Calgary projects, external development...


  • Calgary, Alberta, Canada City of Calgary Full time

    Job Overview: As a key member of the Public Spaces Delivery team at the City of Calgary, the Coordinator, Landscape Construction Approvals will play a crucial role in ensuring the design and implementation of parks and open spaces meet the city's standards and priorities. This position will serve as the approving authority for landscape construction...


  • Calgary, Alberta, Canada Green Sky Roofing Full time

    Job Title: Administrative Coordinator for Environmental ProjectsCompany Overview: Green Sky Roofing is a leading construction company committed to reducing its environmental footprint. We are seeking an experienced and detail-oriented administrative coordinator to join our team.Estimated Salary: $50,000 - $65,000 per yearJob Description:Project Coordination:...


  • Calgary, Alberta, Canada Homewood Health Full time

    At Homewood Health, we are seeking a skilled Mental Health Records Coordinator to join our team. As a Records Management Associate, you will play a vital role in delivering seamless services and programs to our clients and customers.This is an exciting opportunity for a detail-oriented individual with excellent communication skills to make a difference in...


  • Calgary, Alberta, Canada Lemay Full time

    Company OverviewLemay is a renowned design firm dedicated to delivering exceptional architectural and interior design solutions. Our team of experts is passionate about creating innovative spaces that exceed our clients' expectations.Job DescriptionWe are seeking an experienced Technical Project Coordinator to join our team. As a key member of our production...


  • Calgary, Alberta, Canada CI Financial Full time

    At CI Financial, we're looking for a highly organized and detail-oriented individual to support our District Vice Presidents with administrative, compliance, and sales tasks. As a Business Development Coordinator, you will be responsible for providing administrative duties assistance, preparing sales and asset reports, and coordinating marketing materials...


  • Calgary, Alberta, Canada CB Canada Full time

    Job Summary:A competitive salary of $60,000 - $80,000 per annum is offered for this role. AmerisourceBergen invites applications for a Patient Support Coordinator position in CB Canada.About the Role:The Patient Support Coordinator will be responsible for managing assigned projects and cases, adhering to general company processes, and providing telephone...


  • Calgary, Alberta, Canada Ceva Logistics Full time

    Job Title: Ground Transportation SpecialistAre you passionate about logistics and transportation? We have an exciting opportunity for a Ground Transportation Specialist to join our Western Region team. As a key member of our logistics team, you will be responsible for planning, coordinating, and executing the transportation of oversized and heavy cargo. You...


  • Calgary, Alberta, Canada Lifemark Full time

    About LifemarkLifemark is a leading provider of independent assessment services in Canada, with a strong reputation for excellence in service standards and evidence-based assessments.Role OverviewWe are seeking a highly organized and detail-oriented Client Services Coordinator to join our team. As a key point of contact, you will provide exceptional customer...


  • Calgary, Alberta, Canada City of Calgary Full time

    As a key member of the City of Calgary's Public Spaces Delivery team, you will play a crucial role in shaping the design and function of open spaces in neighborhoods, communities, and regional parks. Your expertise will be instrumental in ensuring that the City's Development Guidelines and Standard Specifications: Landscape Construction are implemented with...

  • Proposal Coordinator

    2 weeks ago


    Calgary, Alberta, Canada Canacre Full time

    Canacre, a leading consulting services company, is seeking a highly skilled Proposal Coordinator to join its team. With over 20 years of experience delivering innovative and agile solutions to clients across Canada and the United States, Canacre is committed to fostering an environment that promotes inspired and empowered team members who make an impact.This...


  • Calgary, Alberta, Canada Mount Royal University Full time

    About the Opportunity:Mount Royal University is seeking a highly skilled Inventory Coordinator to join its team. This full-time replacement term position offers a competitive salary and benefits package.Job Description:The successful candidate will be responsible for assisting in all aspects of online orders, receiving and processing shipments, and providing...

  • Warehouse Coordinator

    2 weeks ago


    Calgary, Alberta, Canada H-MART CALGARY BEACON HILL] Full time

    This role at H-MART CALGARY BEACON HILL supports diversity, equity, and inclusion by providing opportunities for newcomers and refugees, youths, and Indigenous people.Key Responsibilities:• Work at the physical location; no remote work options.• Participate in diversity and cross-cultural trainings to create a welcoming work environment.• Offer...