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Overnight Shift Manager

2 months ago

Banff, Alberta, Canada Banff Hospitality Collective Full time

**About the Role**

We are seeking a highly skilled and experienced Shift Leader to join our team at Banff Hospitality Collective. As a Shift Leader, you will play a crucial role in ensuring the smooth operation of our restaurant service, working closely with the General Manager and Assistant General Manager.

**Key Responsibilities**

  • Liaise with Front of House (FOH) and Back of House (BOH) teams to ensure seamless service delivery
  • Handle customer concerns and complaints in a professional and courteous manner
  • Set up the restaurant for a successful service by managing all FOH team members
  • Assist with inventory management, ordering, and stock control
  • Participate in staff training and development programs to enhance skills and knowledge

**What We Offer**

  • Competitive compensation package
  • Opportunities for growth and advancement within the company
  • Comprehensive extended health benefits plan available after 6 months
  • 35% off food, bottles of wine, and sake for yourself and a guest at all Banff Hospitality Collective venues
  • Fun staff events and activities, including outdoor adventures and community service projects

**Requirements**

  • ProServe certification
  • Previous serving and bartending experience
  • Excellent communication and interpersonal skills
  • Flexible schedule required
  • Strong work ethic and a positive team player attitude