Front Desk Associate

5 days ago


Kindersley, Canada West Fraser Hospitality Ltd Full time
Job Summary

We are seeking a detail-oriented and customer-focused Front Desk Associate to join our hotel team at West Fraser Hospitality Ltd. This role is responsible for delivering exceptional guest experiences, ensuring seamless check-in/check-out processes, and maintaining the overall quality of our hotel operations.

Key Responsibilities
  • Guest Registration and Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Reservation Management: Process group arrivals and departures, take, cancel, and change room reservations.
  • Payment and Charges: Calculate charges, receive payments, and maintain an accurate inventory of vacancies, reservations, and room assignments.
  • Customer Service: Provide exceptional service, answer telephone calls, relay messages, and deliver requested wake-up calls.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months.
Compensation and Benefits

The estimated salary for this role is $40,000 per year, based on industry standards and location. Additionally, we offer a range of benefits, including [insert company-specific benefits].



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