Senior Operations Manager

4 weeks ago


Mississauga, Ontario, Canada RAPIZZA Full time
Job Summary

Rapizza is seeking an experienced Senior Operations Manager to lead our team in delivering exceptional customer experiences.

About the Role

This is a permanent, full-time position working 30 hours per week. The successful candidate will be responsible for overseeing daily operations, managing staff, and ensuring seamless execution of tasks.

Key Responsibilities
  • Evaluate and optimize daily operations to improve efficiency and productivity.
  • Plan and organize daily tasks, delegating duties as needed to ensure timely completion.
  • Manage and develop a team of 5-10 staff members, providing guidance and coaching to achieve individual and team goals.
  • Determine staffing requirements and implement strategies to meet business needs.
  • Resolve issues promptly, addressing customer requests, complaints, and supply shortages in a professional and courteous manner.
Requirements
  • Secondary (high) school graduation certificate or equivalent experience.
  • 1 year to less than 2 years of experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
What We Offer
  • A competitive estimated salary range of $40,000 - $55,000 per year.
  • Free parking available on site.
  • Paid learning and training opportunities.
  • Parking available on site.
  • Permanent, full-time employment with a minimum of 30 hours per week.
  • Work Language: English.

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