Luxury Sales Ambassador

2 weeks ago


Greater Toronto Area, Canada Brunello Cucinelli Full time
About Us

Brunello Cucinelli is a renowned Italian luxury brand specializing in cashmere and high-end ready-to-wear. Founded in 1978 by the eponymous designer, our company embodies a perfect blend of industry and craftsmanship.

Our mission is to create products that stand the test of time, crafted with the highest quality materials and creativity. We're committed to manual skills, craftsmanship, and exclusivity, making each collection a true expression of humanity and creativity.

Job Description

We're seeking an exceptional Luxury Sales Ambassador to deliver unforgettable experiences to our guests and prospective customers. As a vital member of our team, you'll support the Store Manager in achieving sales goals and operational objectives.

Your primary responsibilities will include:

  • Providing unparalleled customer service to build lasting relationships and loyalty.
  • Maximizing sales opportunities to exceed individual targets while driving repeat business through effective clientele management.
  • Proactively resolving customer issues and demonstrating best-in-class customer service.
  • Demonstrating in-depth product knowledge to enhance sales and utilizing company resources to deepen your understanding of our product assortment.
  • Maintaining awareness of all current marketing and promotional activity.
  • Embodying our brand aesthetic and philosophy, acting as a ambassador for Brunello Cucinelli's values and lifestyle.

You'll work closely with the Store Manager and other leadership to achieve operational objectives, including opening and closing the store, cash handling, inventory management, and other tasks as assigned. Your flexibility and adaptability will be crucial in responding to changing workload or tasks.

Requirements

To succeed in this role, you'll need:

  • A strong affinity for the Brunello Cucinelli brand and philosophy.
  • A High School Diploma or equivalent.
  • 1-3 years of experience working in an elevated retail or hospitality environment.
  • Exceptional customer service and networking skills, with the ability to develop and maintain client relationships.
  • Strong verbal and written communication skills.
  • Proficiency with POS systems and Microsoft Office Suite, including Outlook and Excel.
  • The ability to stand for extended periods and lift up to 40 pounds without assistance.

We offer a competitive estimated salary of $55,000 - $65,000 per year, commensurate with experience.



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