Host/Hostess

4 weeks ago

Sault Ste Marie, Ontario, Canada Gateway Casinos & Entertainment Limited Full time

About the Role

We are seeking a highly skilled and enthusiastic Host/Hostess to join our team at Gateway Casinos & Entertainment Limited. As a Host/Hostess, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities

  • Manage the flow of the restaurant, ensuring a seamless dining experience for our guests.
  • Process reservations and plan guest seating arrangements, while assisting servers with food and beverage expediting, bussing, and cleaning.
  • Engage with guests, providing exceptional customer service and ensuring their needs are met.
  • Work effectively in a fast-paced environment, juggling multiple tasks and maintaining a positive attitude under pressure.

Requirements

  • Previous experience in the hospitality or food service industry, preferably in a host/hostess role.
  • Cash handling experience using a POS system or cashier register.
  • Tourism, promotion, marketing, entertainment, or event training experience is an asset.
  • Serving It Right (BC)/Proserve (Alberta) certificate or Smart Serve (Ontario) certification is required.
  • World Host/Super Host certificate or other similar customer service programs are an asset.
  • Proven selling, marketing, and service skills in a dining, retail, or promotions environment.
  • Effective public speaking skills and presence.
  • Ability to lift and carry objects up to 30 pounds, specifically a fully loaded serving tray.

What We Offer

  • A competitive hourly wage.
  • A comprehensive benefits package for full-time employees.
  • A flexible work-life balance.
  • Opportunities for career advancement and professional growth.
  • A dynamic and fun work environment.

About Us

Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. With 27 gaming properties across British Columbia, Ontario, and Edmonton, Alberta, we offer a wide range of gaming options, dining experiences, and entertainment venues. Our team members are the heart of our organization, and we are committed to providing a positive and inclusive work environment that supports their growth and development.

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