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Veterinary Support Professional, Ottawa
2 months ago
Job Summary
VCA Canada is seeking a highly skilled and compassionate Veterinary Technician to join our team in Ottawa. As a key member of our veterinary care team, you will play a vital role in delivering exceptional patient care and support to our clients.
Key Responsibilities
- Perform morning opening duties and initial intake appointments for patients.
- Administer IV catheters, fluid therapy, and prepare patient medications following VCA protocols.
- Collaborate with Anesthesiologists to develop anesthesia plans and protocols.
- Take vital signs, review charts, and provide or coordinate necessary treatments for in-patients.
- Monitor medical and post-op cases, providing treatment as needed, including incision care and post-operative procedures.
- Prepare for surgeries, including equipment setup and ensuring anesthesia machines are operational.
- Assist during and post-surgery, including anesthesia, post-op injections, and cleanup.
- Conduct radiographs and handle bloodwork, urine, and cerebrospinal fluid analysis.
- Update patient documentation, including sheets for admissions, ICU, treatments, and anesthesia.
- Manage patient discharges in coordination with DVMs, ensuring patient readiness and clear go-home instructions.
- Work with Veterinary Assistants to ensure patients are ready for discharge, perform go-home appointments, and demonstrate exercises.
- Provide comprehensive patient care, including feeding, walking, and maintaining cleanliness.
- Perform housekeeping duties, stock in-house supplies, and complete Technician duties lists.
Requirements
- Completion of an accredited Veterinary Technician program.
- Minimum 2 years of experience as a Veterinary Technician.
- Exceptional client service skills; with proficient written and verbal skills.
- Ability to maintain composure in emergency and stressful situations.
- Excellent interpersonal, problem-solving, and collaborative team player.
- Initiative-taking, with the capacity to work independently and make sound decisions.
- Demonstrate accountability; dependability; and strong judgement.
- Strong organizational and time management skills.
- Able to multi-task while providing a consistently high level of patient care and support to others.
- Uphold professionalism and maintain confidentiality.
Working Conditions
- General working conditions can include standing or crouching for extended periods of time.
- Able to stand for lengthy periods during surgical or digital imaging procedures.
- May be required to lift up to 15 kg alone and support up to 50 kg with assistance.
- Team members may be exposed to the following: radiation, biohazardous substances, chemical hazards, potentially fractious patients, emotionally stressful situations, unpleasant odors, bites and/or scratches from patients, and loud noises.
