Business Applications Manager

2 weeks ago

Oakville, Ontario, Canada BDO Canada Full time
Job Summary

We are seeking a highly skilled Business Applications Manager to join our team at BDO Canada. As a key member of our Solution Operations practice, you will be responsible for leading the strategy, design, development, and delivery of our Salesforce operations offerings. This includes spearheading initiatives that drive AI offerings across the Business Applications competency portfolio.

Key Responsibilities:

  • Design and develop comprehensive Salesforce operations services to meet the diverse needs of our clients.
  • Work closely with the Salesforce implementation team to ensure a seamless transition from project delivery to ongoing operations.
  • Facilitate effective knowledge transfer from the implementation teams to operations teams to ensure high-quality service delivery.
  • Grow and manage the Salesforce operations team, ensuring they are skilled, motivated, and equipped to handle client needs.

Requirements:

  • Bachelor's or master's degree in Computer Science, Business Administration, or a related field.
  • 7+ years experience in Salesforce support services management and delivery.
  • 5+ years' experience in the Information Technology space with significant operational experience.
  • Knowledge of Salesforce ecosystems and Copilot functionalities.
  • Hands-on exposure to AI technologies and their application in business processes.

What We Offer:

  • A competitive total cash compensation package that recognizes and rewards your contribution.
  • A market-leading personal time off policy.
  • Flexible benefits from day one.
  • Reimbursement for wellness initiatives that fit your lifestyle.

How to Apply:

Click "Apply now" to send your up-to-date resume to one of our Talent Acquisition Specialists.

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