VP, Luxury Travel Retail Leader

4 days ago


Old Toronto, Ontario, Canada Tbwa ChiatDay Inc Full time
Job Title: VP, Travel Edge Retail

We are seeking a highly experienced and strategic leader to join our team as Vice President, Travel Edge Retail. As a key member of our leadership team, you will be responsible for driving growth and profitability across our retail operations.

Key Responsibilities:
  • Sales Leadership and Management: Set clear sales targets and performance metrics, and drive accountability across the team, while fostering a culture of excellence, collaboration, and continuous improvement.
  • Operations and Store Management: Oversee the planning and execution of store openings, including site selection, store design, and staffing. Drive down the cost of acquiring new accounts for the business.
  • Technology: Leverage retail technology and data analytics to optimize sales processes and store operations. Explore and implement new tools and systems that can enhance sales performance and customer engagement.
  • Customer Centric: Monitor performance and customer feedback, making data-driven decisions to enhance service delivery and operational efficiency. Lead and drive a customer-focused culture, in collaboration with other key functional partners, to drive efficiencies and improve customer experience.
Qualifications:
  • Bachelor's degree and/or associated industry or related business experience.
  • 10+ years progressive leadership experience with demonstrated ability to drive revenue growth, streamline operations, and improve profitability.
  • Management experience leading cross-functional teams. Ability to collaborate and enable teams to work toward a common goal, both internally and externally.
  • Experience in a premium/luxury service business. Ability to bring a clear sense of style and brand consistency to our premium and luxury product.
  • Demonstrated experience working with external partners/suppliers to drive sales and revenue growth.
  • Demonstrated ability to think strategically yet maintain contact with day-to-day performance.
  • Proven track record of executive leadership experience in the travel industry, with a strong emphasis on business development, strategic planning, and operational management.
  • Deep understanding of travel trends, market dynamics, and competitive landscape.
  • Empathetic and effective change agent, who shares information openly, broadly, and deliberately in a collegial and engaged environment.
  • Not risk-averse, ability to try new approaches, accept and acknowledge areas for improvement, refine, and iterate.
  • Exceptional interpersonal, communication, and negotiation skills.
  • Strong analytical and problem-solving abilities.
  • Demonstrated ability to inspire and motivate teams to achieve ambitious goals.
  • Strategic thinker with a results-oriented mindset and a passion for excellence.

Cultural Fit: Thrives working in a technology and KPI-driven organization. Able to thrive in an entrepreneurial environment with ambiguity. Highly functional in a fast-paced, constantly changing workplace - building plans through iterations from learning on what's working and not working. Hands-on with high energy, an entrepreneurial spirit, and a positive attitude. Low ego and a team player.


  • Luxury Travel Advisor

    1 month ago


    Toronto, Ontario, Ontario, Canada Travel Industry Personnel Full time

    Our client is a well established high-end travel retailer searching for an accomplished travel agent with the professionalism and skill to deal with wealthy clients. Apollo is a MUST.Our client is paying an attractive salary package to an agent with knowledge of luxury sun destinations and Europe.This is an in-office role with easy subway access.


  • Toronto, Ontario, Canada Twil Travel Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Luxury Travel Coordinator. As a key member of our boutique travel consultancy, you will provide comprehensive support to our agency owner, assisting in managing our portfolio of discerning luxury travelers.Key ResponsibilitiesTravel Planning and Coordination:...


  • Toronto, Ontario, Canada Twil Travel Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Luxury Travel Coordinator. As a key member of our boutique travel consultancy, you will provide comprehensive support to our agency owner, assisting in managing our portfolio of discerning luxury travelers.Key ResponsibilitiesTravel Planning and Coordination:...


  • Toronto, Ontario, Canada Twil Travel Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Luxury Travel Coordinator at Twil Travel. As a key member of our boutique travel consultancy, you will provide comprehensive support to our agency owner, assisting in managing our portfolio of discerning luxury travelers.Key ResponsibilitiesOversee the full...


  • Toronto, Ontario, Canada Twil Travel Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Luxury Travel Coordinator at Twil Travel. As a key member of our boutique travel consultancy, you will provide comprehensive support to our agency owner, assisting in managing our portfolio of discerning luxury travelers.Key ResponsibilitiesOversee the full...


  • Toronto, Ontario, Canada Travel Industry Personnel Full time

    About the RoleWe are seeking a highly skilled and experienced travel professional to join our team at Travel Industry Personnel.Key Responsibilities:Provide exceptional customer service to high-end clientsDevelop and maintain relationships with luxury travel suppliersStay up-to-date with industry trends and developmentsMeet and exceed sales...


  • Toronto, Ontario, Canada Travel Industry Personnel Full time

    About the RoleWe are seeking a highly skilled and experienced travel professional to join our team at Travel Industry Personnel.Key Responsibilities:Provide exceptional customer service to high-end clientsDevelop and maintain relationships with luxury travel suppliersStay up-to-date with industry trends and developmentsMeet and exceed sales...


  • Toronto, Ontario, Canada Twil Travel Full time

    Company OverviewTWIL Travel is a premier travel consultancy based in Toronto, dedicated to curating exceptional leisure travel experiences for a discerning clientele.Position SummaryWe are in search of a meticulous, organized, and technologically adept professional who excels in a dynamic and innovative setting. In this position, you will provide extensive...


  • Toronto, Ontario, Canada Twil Travel Full time

    Company OverviewTWIL Travel is a premier travel consultancy based in Toronto, dedicated to curating exceptional leisure travel experiences for a discerning clientele.Position SummaryWe are in search of a meticulous, organized, and tech-savvy professional who excels in a dynamic and innovative setting. In this position, you will play a crucial role in...


  • Toronto, Ontario, Canada Twil Travel Full time

    Company OverviewTWIL Travel is a premier travel consultancy based in Toronto, dedicated to curating exceptional high-end leisure travel experiences.Position SummaryWe are in search of a meticulous, tech-savvy professional who excels in a dynamic and innovative setting. This role involves providing extensive support to the agency owner, managing a portfolio...


  • Old Toronto, Ontario, Canada Tbwa ChiatDay Inc Full time

    Job Title: Executive Director, Luxury Travel RetailJob Summary:We are seeking an experienced Executive Director to lead our luxury travel retail operations. As a key member of our leadership team, you will be responsible for driving growth and profitability through strategic leadership, sales team management, and operational excellence.Key...


  • Old Toronto, Ontario, Canada Tbwa ChiatDay Inc Full time

    Job Title: Executive Director, Luxury Travel RetailJob Summary:We are seeking an experienced Executive Director to lead our luxury travel retail operations. As a key member of our leadership team, you will be responsible for driving growth and profitability through strategic leadership, sales team management, and operational excellence.Key...


  • Old Toronto, Ontario, Canada Tbwa ChiatDay Inc Full time

    Job Title: Executive Director, Luxury Retail OperationsAbout Us: Travel Edge is a leading luxury-focused travel agency in North America, with a team of over 750 advisors, planners, and travel experts specializing in Leisure, Corporate & Events travel.Job Summary: We are seeking an experienced Executive Director to lead and oversee all aspects of our retail...


  • Old Toronto, Ontario, Canada Tbwa ChiatDay Inc Full time

    Job Title: Executive Director, Luxury Retail OperationsAbout Us: Travel Edge is a leading luxury-focused travel agency in North America, with a team of over 750 advisors, planners, and travel experts specializing in Leisure, Corporate & Events travel.Job Summary: We are seeking an experienced Executive Director to lead and oversee all aspects of our retail...


  • Old Toronto, Ontario, Canada Swarovski Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Swarovski. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer service, driving sales growth, and leading a high-performing team of sales associates.Key Responsibilities:Develop and execute sales...


  • Old Toronto, Ontario, Canada Swarovski Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Swarovski. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer service, driving sales growth, and leading a high-performing team of sales associates.Key Responsibilities:Develop and execute sales...


  • Toronto, Ontario, Canada Luxottica Full time

    About Ray-Ban: Since its inception in 1937 with the legendary Aviator model designed for the American Air Force, Ray-Ban has consistently held a significant cultural presence, becoming a symbol of style embraced by celebrities and public figures globally. Company Overview: As a key player in the eyewear sector, Luxottica offers a career path in retail that...


  • Toronto, Ontario, Canada EssilorLuxottica Group Full time

    Requisition ID: 855338 Position: Full-TimeTotal Rewards: Benefits/Incentive Information RAY-BAN embodies timeless style, authenticity, and the freedom of expression, standing as a leader in sun and prescription eyewear for generations. Since its inception in 1937 with the iconic Aviator model, Ray-Ban has maintained cultural relevance and has become a symbol...


  • Old Toronto, Ontario, Canada Kensington Tours Ltd Full time

    Kensington Tours Ltd is a prestigious luxury travel company dedicated to crafting personalized, private-guided journeys to some of the most remarkable destinations around the globe. Our mission is to 'create transformative experiences', and as we expand, we seek enthusiastic and driven sales professionals with travel expertise to join our dynamic and...


  • Old Toronto, Ontario, Canada Kensington Tours Ltd Full time

    Kensington Tours Ltd is a prestigious luxury travel company renowned for crafting personalized, private-guided journeys to some of the most remarkable destinations worldwide. Our mission is 'to create experiences that transform lives', and as we expand, we seek enthusiastic and driven sales professionals with travel expertise to join our dynamic and...