Senior Branch Administrator CIBC Wood Gundy

1 month ago


Central Ontario, Canada Canadian Imperial Bank of Commerce Full time
Job Summary

We are seeking a highly skilled and experienced Senior Branch Administrator to join our team at CIBC Wood Gundy. As a key member of our branch operations team, you will be responsible for managing the day-to-day administrative functions of the branch, including personnel management, operational support, and customer service.

Key Responsibilities
  • Oversee the hiring, training, and development of support staff, ensuring a high-performing team that delivers exceptional customer service.
  • Manage the branch's operational and administrative functions, including budgeting, forecasting, and expense control.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Collaborate with the Branch Manager and other team members to achieve business objectives and drive growth.
Requirements
  • Proven experience in branch operations, personnel management, and customer service.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Proficiency in Microsoft Office and other relevant software applications.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.



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