Sales Representative
1 month ago
We are seeking a highly motivated and customer-focused Sales & Service Representative to join our team at CB Canada. As a key member of our sales team, you will be responsible for driving profitable sales growth and delivering exceptional customer service.
Key Responsibilities- Develop and maintain strong relationships with customers to understand their needs and preferences
- Sell a diversified range of products and services to customers, promoting our Private Brands and Technical Services
- Contribute to improving branch profitability and product Gross Margin through proactive sales and customer service efforts
- Process customer orders accurately and efficiently, ensuring timely delivery
- Maintain a comprehensive knowledge of our products and services, including completion of required training programs
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Work collaboratively with the sales team to achieve sales targets and improve customer satisfaction
- Participate in Continuous Improvement (CI) Team meetings and initiatives to drive process improvements and efficiency gains
- Minimum 1-2 years of customer service experience
- Demonstrated strong work ethic and personal commitment to delivering exceptional results
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Knowledge of industrial and/or safety products is an asset
- Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and sales growth
This role requires a high level of customer interaction, with frequent communication with customers, team members, and managers. The work environment is dynamic and fast-paced, with a focus on delivering exceptional customer service and driving sales growth.
What We OfferAt CB Canada, we offer a competitive compensation package, comprehensive training and development opportunities, and a dynamic work environment that fosters growth and collaboration. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
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