Senior Manager, IT Issues Management Lead

2 weeks ago

Toronto, Ontario, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

Opportunity Overview

As the Senior Manager, IT Issues Management Lead, you will be responsible for leading the IT risk issue management for Royal Bank of Canada, including assessing and developing plans to mitigate IT risk. This role will require project management and coordination with various teams in Global Cyber Security.

Key Responsibilities

  • Review and risk assess IT Risk Issues in alignment with IT Standards and IT Risk Management Processes.
  • Operationalize new processes related to IT Issue Management and IT Issues exceptions.
  • Act as the single-point-of-contact on the IT Risk strategy/roadmaps, engaging and communicating with senior business stakeholders on the progress and status of Initiatives within the portfolio of work.
  • Drive the creation of Management Reporting to provide management with an aggregated view of the IT Issues and Risks while identifying patterns of risk concentration.
  • Lead in the development, implementation, and enforcement of organization-wide IT Standard exception monitoring and reporting.
  • Monitor and assess business needs against security concerns and recommend necessary changes to enhance information systems security.

Requirements

  • Bachelor's Degree or equivalent experience.
  • 5-7 years' experience working in large IT organizations.
  • 5-7 years' experience in Cyber Security Management/Information Security Management/IT Network Security.
  • Experience using enterprise GRC tools/processes.
  • Process Management.
  • Executive Reporting.

What We Offer

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.
  • Flexible work/life balance options.
  • Opportunities to do challenging work.

Job Skills

  • Business Continuity and Disaster Recovery (BCDR).
  • Cost-Benefit Analysis (CBA).
  • Cyber Security Management.
  • Firewall Management.
  • Information Security Management.
  • IT Network Security.
  • Operational Delivery.
  • Problem Management.
  • Process Management.
  • Threat Management.

Additional Job Details

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Inclusion and Equal Opportunity Employment

At Royal Bank of Canada, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.

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