Strategic Transformation Consultant
3 weeks ago
Job Summary:
The Toronto District School Board is seeking a highly skilled Strategic Transformation Consultant to lead and manage key initiatives that enhance service delivery, foster innovation, and drive organizational efficiency.
Key Responsibilities:
- Develop and implement strategic transformation projects and initiatives to improve process efficiency across various TDSB functional areas.
- Collaborate with senior leaders to advance organizational performance management, service delivery, and change management initiatives.
- Provide consultation and advice to multi-disciplinary and cross-functional teams on strategy, innovation, and change management.
- Design and implement an Organizational Performance Management (OPM) framework to enable TDSB leaders to plan, track, and report on strategic system initiatives.
- Recommend and implement options to enhance program/operational effectiveness and ensure optimal client satisfaction.
- Develop and execute a comprehensive communications strategy for the Office, collaborating with Communications and Public Affairs staff.
- Participate on various committees as a subject matter expert to provide leadership in the development of business best practices.
- Develop and manage service level agreements to ensure high-quality service delivery and effective issue resolution.
- Research and implement operational best practices through benchmarking partnerships with internal and external stakeholders.
- Supervise staff, including planning, staffing, hiring, training, and performance reviews.
- Design and deliver staff professional development programs to build staff capacity in business best practices.
- Provide regular status updates and recommended solutions to ensure successful project outcomes.
- Foster equity and inclusiveness in the development and implementation of programs and services.
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