RBC Assistant Branch Manager Leadership Opportunity

3 days ago


Montreal, Quebec, Canada Royal Bank of Canada Full time

At Royal Bank of Canada, we are committed to delivering exceptional customer service and fostering a culture of excellence. As an Assistant Branch Manager, you will play a vital role in leading our team to achieve sales objectives while promoting problem resolution at first point of contact.

Key Responsibilities
  • Ensure high employee engagement through talent management, development, and career planning
  • Deliver results through strong sales management routines and coaching ability
  • Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
  • Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
  • Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
  • Leverage partners to establish both internal and external working relationships to support business objectives

We offer a competitive salary range of $90,000 - $120,000 per annum, based on location and experience. Our comprehensive Total Rewards Program includes flexible benefits, performance-based bonuses, and opportunities for professional growth and development.

To succeed in this role, you will require:

  • A minimum of 2 years' experience in a people management/coaching role within the financial industry
  • Proven success in business growth, as well as establishing community and client relationships
  • At least 2 years of licensed mutual fund sales experience within the last 3 years
  • Mutual Funds accreditation (IFIC or CSC)
  • Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date
  • Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs

If you are a motivated and results-driven leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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