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Head of Technology
2 months ago
Manulife Bank of Canada is seeking a seasoned technology leader to join our leadership team as the VP, Technology. This strategic role will be responsible for driving the development and execution of technology strategies and roadmaps to support the overall business strategy and ambition to become a digital customer leader.
Key Responsibilities- Lead the development, testing, implementation, and delivery of large-scale technology solutions that deliver value to customers and execute against the technology strategy to drive the Manulife Bank business goals.
- Align Manulife Bank technology strategies with the fast-paced changes in our competitive industry segments.
- Timely and efficient deployment of business applications, adhering to Global Strategy standards and Business Unit specific technology Key Performance & Key Risk Indicators as well as Outcomes and Key Results (OKRs).
- Manage the delivery of self-serve technology solutions to ensure they are safe, sound, and secure, mitigating technical debt and lowering organizational risk.
- Accountable for delivering all IT aspects of Bank Projects, working with direct reports and partners to address emerging issues and delivery projects on time, on budget, and within scope.
- Act as a technology thought leader to the business to increase their understanding of emerging and available technologies to drive the business strategies efficiently and with a customer-centric lens.
- Effective stakeholder management, including collaborating with internal and external Manulife Bank partners to drive and deliver enterprise-grade solutions quickly and efficiently.
- Minimum of 10+ years of progressive leadership experience in technology strategy execution for large-scale organizations.
- Previous experience leading high-performing Product, UX, UI teams within Digital Banking with prior success building roadmaps to optimize digital customer experience.
- Demonstrated success in leading transformational changes within an engineering culture; an ability to navigate a complex, highly regulated, marketing-focused, growth business.
- Demonstrated ability to develop and implement a technology strategy and tactics to drive business goals, in collaboration with external and internal partners.
- Ability to go into the weeds and whiteboard, plus an executive presence for high-level leadership conversations and presentations.
- Demonstrated success at senior cross-functional project delivery involving multiple technical teams, stakeholders, and business functions, including Risk.
- Strong Portfolio Management Skills, including the ability to manage multiple complex projects at the same time and under tight deadlines, operating in a cross-functional environment.
- Experience and understanding of OFSI and Bank Act. Experience in a federal regulatory environment an asset, and appreciation for evolving dynamics and trends related to a regulatory environment.
- Exposure and experience in such areas as agile, digital, emerging technologies, Bank Fintech, and Legacy (e.g., mainframe systems). Solid experience partnering with fintech and the nuances of these partnerships.
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.
Manulife is an Equal Opportunity Employer.
