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Executive Director of Operations
2 months ago
We are seeking a highly skilled and experienced Chief Operating Officer to join our team at NWAC. As a key member of our senior management team, you will be responsible for overseeing the day-to-day operations of the organization and driving business growth and revenue outcomes.
Key Responsibilities- Collaborate with the Chief Executive Officer to set and drive the organizational vision, operational strategy, and hiring needs;
- Translate strategy into actionable goals for performance and growth, helping to implement organization-wide goal setting, performance management, and annual operating planning;
- Oversee operations and employee productivity, building a highly inclusive culture that ensures team members thrive and organizational outcomes are met;
- Adhere to organizational, federal, provincial, and local business requirements, enforcing compliance and taking action when necessary;
- Design and implement operational and business strategies, plans, and procedures;
- Set comprehensive goals for performance and growth;
- Work with the Senior Management Team to handle day-to-day operational demands and delegate tasks and duties;
- Develop and implement policies that promote culture and organizational mandate and vision;
- Oversee daily operations of the organization and work management (Policy, Corporate, Marketing, Finance, etc.);
- Lead employees to maximum performance, morale, and dedication;
- Evaluate organizational performance by analyzing and interpreting data and metrics;
- Brief the Chief Executive Officer and write reports to her concerning all matters of importance;
- Assist the Chief Executive Officer in fundraising and revenue generation ventures;
- Participate in expansion activities (investments, program development);
- Manage relationships with partners/vendors;
- Assist in the development and execution of measurable revenue generation programs that drive revenue across the NWAC Social and Cultural Innovation Centre revenue streams;
- Develop and implement promotions and sales strategies for all of the revenue streams;
- Bachelor's and/or master's degree in business administration, or related field;
- 5+ years' experience in executive leadership positions, preferably in a large non-profit organization;
- 10 years of management experience;
- 10 years in leadership roles;
- 10 years' experience in a fast-paced environment;
- Direct supervision of over 10 staff for at least five years;
- Proven track record of prioritizing and delivering results;
- Proven experience ensuring the delivery of projects and programs;
- Excellent people skills, business acumen, and exemplary work ethics;
- Significant knowledge and understanding of Indigenous Peoples in Canada and internationally, their cultures, histories, and traditions;
- Significant knowledge and understanding of contemporary concerns and issues in the doing of Indigenous business in Canada;
- Understanding and knowledge of Indigenous issues, and norms and standards relevant to promotion and protection of Indigenous women's rights;
- Some knowledge of key issues impacting Indigenous women and girls in Canada and internationally;
- Some understanding of social policy (including violence prevention and impacts, health, housing, etc.);
- Significant understanding of finance and budgeting;
- Time management and punctuality;
- Respect and understanding of Indigenous women's issues in Canada;
- Dependable and understands the importance of meeting deadlines;
- Honest, sincere, considerate, and truthful;
- Understands the importance of quality work;
- Approachable, articulate, and determined;
- Resilient, proactive, and positive;
- Sense of urgency;
- Adaptable to change;
- Hard working;
NWAC strives to be an employer that properly resources and supports all employees and management with a conviction to place the employee's health and happiness along with your family first.
To that end NWAC endeavors to provide a clean, safe, and secure workplace with various support mechanisms and operational flexibility.
- There may be occasional travel throughout Canada;
- Management will likely work odd or long hours on occasion;
- Management are expected to multi-task and prioritize effectively;
