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Lead Claims Consultant
3 months ago
Position Overview:
As a pivotal member of the Claims team, the Senior Claims Specialist for Casualty will leverage their extensive expertise to manage intricate claims effectively. This role emphasizes a commitment to excellence and fosters a culture of continuous improvement, collaboration, and professional development among colleagues.
Key Responsibilities:
- Evaluating coverage and drafting pertinent correspondence for brokers and insured parties as necessary.
- Guiding independent adjusters in the thorough investigation of claims.
- Assessing and negotiating timely resolutions for claims across various jurisdictions.
- Collaborating with internal and external legal counsel to establish and implement effective litigation strategies for claims in dispute.
- Facilitating communication with internal and external stakeholders (e.g., Underwriting, brokers, reinsurers, external vendors) to ensure optimal customer service. Participation in account and renewal discussions may be required.
- Consulting with Claims management and Claims Legal on significant losses to ensure all measures are taken for favorable outcomes.
- Maintaining detailed file notes, preparing internal reports, timely reserving, issuing payments, and setting electronic file diaries in accordance with best practices.
- Identifying, monitoring, and reporting on emerging trends within the insurance sector and legislative developments.
You will report directly to the Claims Manager for Casualty.
Qualifications:
We seek candidates with the following skills and experience:
- Significant experience in handling Bodily Injury/Casualty and Litigation claims.
- Proficiency in managing both Commercial General Liability (CGL) and Auto Bodily Injury claims.
- A Bachelor's degree or equivalent qualification.
- Possession or pursuit of Chartered Insurance Professional (CIP) or Canadian Risk Management (CRM) designation is preferred.
- Exceptional customer service orientation.
- Outstanding written and verbal communication abilities.
- Highly organized with the capacity to prioritize and manage multiple tasks effectively.
- A collaborative spirit and ability to thrive in a team-oriented environment.
- Proficiency in Microsoft Office applications.
Company Overview:
AXA XL, the property and casualty division of AXA, specializes in addressing complex risks. We provide innovative re/insurance solutions to mid-sized companies, multinationals, and individuals, focusing on reinventing the industry.
Commitment to Inclusion & Diversity:
AXA XL is dedicated to equal employment opportunities and considers applicants regardless of gender, sexual orientation, age, ethnicity, marital status, religion, disability, or any other protected characteristic. We believe that a diverse workforce and an inclusive culture are essential for business growth and success, and we strive to attract, develop, and retain a diverse team.
