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Food Service Operations Manager
2 months ago
We are seeking a highly skilled Food Service Operations Manager to join our team at Kin's Social. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our food service department.
Key Responsibilities:- Supervise Staff: Lead and manage a team of food service staff, providing guidance and support to ensure excellent customer service and high-quality food preparation.
- Train Staff: Develop and implement training programs to enhance staff knowledge and skills, ensuring they are equipped to provide exceptional service and meet our high standards.
- Determine Services and Implement Procedures: Collaborate with our culinary team to determine the type of services to be offered and implement operational procedures to ensure seamless execution.
- Financial Management: Balance cash, complete balance sheets, and prepare cash reports and related forms to ensure accurate financial management.
- Cost Control: Monitor and control food and supply costs to maintain profitability and efficiency.
- Regulatory Compliance: Ensure compliance with provincial and territorial liquor legislation and regulations, as well as health and safety regulations.
- Inventory Management: Organize and maintain inventory to ensure efficient stock levels and minimize waste.
- Customer Service: Provide exceptional customer service, addressing complaints and concerns in a professional and timely manner.
- Marketing and Promotion: Participate in marketing plans and implementation to promote our food service offerings and drive sales.
- Leadership and Development: Lead and instruct individuals to achieve their full potential, fostering a positive and inclusive work environment.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a food service management role.
- Language: English.
- Work Hours: 40 hours per week.
- Accurate: Attention to detail and accuracy in all aspects of the job.
- Client Focus: Strong customer service skills and ability to provide excellent service.
- Dependability: Reliable and dependable, with a strong work ethic.
- Efficient Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with staff and customers.
- Excellent Oral and Written Communication: Strong verbal and written communication skills, with the ability to communicate effectively with staff, customers, and management.
- Flexibility: Ability to adapt to changing circumstances and priorities.
- Organized: Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Reliability: Dependable and reliable, with a strong commitment to meeting deadlines and achieving goals.
- Team Player: Ability to work collaboratively as part of a team, with a positive and inclusive attitude.
- Ability to Multitask: Ability to prioritize tasks and manage multiple responsibilities, with a strong attention to detail and accuracy.
