Food Service Team Lead

4 weeks ago


Wainwright, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the highest level of quality and service in our food service operations.

Key Responsibilities
  • Leadership and Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, ensuring that all team members have the necessary skills and knowledge to perform their roles.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining the highest level of quality and consistency in all aspects of food service operations.
  • Operations Management: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and prepare budget and cost estimates.
  • Customer Service: Address customers' complaints or concerns, ensuring that all customers receive exceptional service and support.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Skills: Strong leadership and supervisory skills, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including dental plan, disability benefits, and health care plan.
  • Opportunities for Advancement: Opportunities for advancement and professional growth within the company.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a team of dedicated and experienced professionals.


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