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Fashion Retail Assistant Manager

3 months ago


Oshawa, Ontario, Canada Torrid Full time

At Torrid, we embrace every shape, size, and curve of our clientele. Our retail locations provide a unique and exceptional experience not only for our customers but also for our team members. We are dedicated to fostering a welcoming, inclusive, and diverse environment driven by open communication, empowerment, recruitment, training, development, and retention. We believe that the inclusion of varied backgrounds and perspectives is essential to our success.

As an Assistant Store Leader, you will play a crucial role in cultivating a team atmosphere that promotes inclusivity and positive relationships. In this position, you will support the Store Manager in guiding and leading the team to meet store objectives, which encompass sales and profit targets, recruitment, performance management, training, and development.

Key Responsibilities:

  • Collaborate with the Store Manager to ensure the store meets company objectives and key performance indicators.
  • Provide leadership in maintaining an operationally efficient business by adhering to company policies, procedures, loss prevention strategies, payroll management, reporting, and scheduling.
  • Assist in recruiting, developing, and training top talent who are focused on sales, customer service, and fashion.
  • Set a standard for The Torrid Connection and ensure the team delivers a shopping experience that fosters positive customer relationships and loyalty.
  • Support the Store Manager in executing merchandise strategies while ensuring a clean, consistent, and inviting store environment that inspires customers to shop.
  • Maintain effective communication with the Store Manager and District Manager.

Qualifications:

  • A minimum of six months of experience in specialty or apparel retail management with a proven track record of leading teams to success and achieving sales performance.
  • Ability to multitask in a dynamic environment while remaining committed to providing an exceptional customer experience.
  • Retail and fashion are ever-evolving, so adaptability and flexibility in response to various situations, challenges, job responsibilities, and work schedules are vital to your success.
  • A strong passion for fashion and staying informed about current trends.

Physical Requirements (with or without reasonable accommodation):

  • Ability to stand and walk during scheduled shifts.
  • Capability to pack and unpack shipments, arrange and move store fixtures, and lift packages weighing up to 50 pounds.
  • Ability to reach for merchandise using ladders, step stools, and other retrieval tools.

Benefits:

We offer a comprehensive benefits package to employees, which may include:

  • Flexible schedules, sick and personal time, a 50% associate discount, monthly bonus potential, mental health resources, and an employee stock purchase program (ESPP).

The job posting is intended to describe the general nature of work performed by associates assigned to this role. It is not intended to be inclusive of all duties and responsibilities and is subject to change. We are proud to be an Equal Opportunity Employer and do not discriminate based on race, ancestry, color, sex, sexual orientation, gender identity, place of origin, age, disability, or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities.