Current jobs related to IT Support Specialist - Vaughan, Ontario - Plan Group

  • Technical Support Specialist

    4 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at TECHNOVATE IT SOLUTIONS INC.Job Summary:The Technical Support Specialist will provide technical assistance and support to users experiencing difficulties with computer systems, software, and network issues. The ideal candidate will have...

  • Technical Support Specialist

    4 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at TECHNOVATE IT SOLUTIONS INC.Job Summary:The Technical Support Specialist will provide technical assistance and support to users experiencing difficulties with computer systems, software, and network issues. The ideal candidate will have...

  • Technical Support Specialist

    4 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at TECHNOVATE IT SOLUTIONS INC.Job Summary:The Technical Support Specialist will provide technical assistance and support to users experiencing difficulties with computer systems, software, and network issues. The ideal candidate will have...

  • Technical Support Specialist

    4 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at TECHNOVATE IT SOLUTIONS INC.Job Summary:The Technical Support Specialist will provide technical assistance and support to users experiencing difficulties with computer systems, software, and network issues. The ideal candidate will have...

  • Technical Support Specialist

    2 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at TECHNOVATE IT SOLUTIONS INC.. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems, software, and network issues.Key Responsibilities:Respond to user inquiries and...

  • Administrative Support Specialist

    2 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    Pizza Hut is seeking an Administrative Support Specialist to join our team. The successful candidate will be responsible for providing administrative support to our staff, including scheduling appointments, maintaining records, and preparing correspondence.Key Responsibilities:Scheduling and Coordination: Schedule appointments and meetings, and coordinate...

  • Technical Support Specialist

    3 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    We are seeking a skilled Technical Support Specialist to join our team at TECHNOVATE IT SOLUTIONS INC. The ideal candidate will have a strong background in computer systems and a passion for providing exceptional customer service.Key Responsibilities:Respond to user inquiries and resolve technical issues in a timely and professional mannerProvide technical...

  • Administrative Support Specialist

    2 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    At TECHNOVATE IT SOLUTIONS INC., we are seeking an Administrative Support Specialist to join our team. This role will be responsible for providing administrative support to our staff, ensuring the smooth operation of our office.Key ResponsibilitiesProvide administrative support to staff members, including scheduling appointments and managing...

  • Technical Support Specialist

    2 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    We are seeking a skilled Technical Support Specialist to join our team at TECHNOVATE IT SOLUTIONS INC. The ideal candidate will have a strong background in computer systems and a passion for providing exceptional customer service.Key ResponsibilitiesRespond to user inquiries and provide timely support for computer-related issuesConsult technical manuals and...

  • Technical Support Specialist

    2 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at TECHNOVATE IT SOLUTIONS INC. The ideal candidate will have a strong background in computer systems and a passion for providing exceptional customer service.Key Responsibilities:Respond to user inquiries and provide timely solutions to technical issuesConsult...

  • Administrative Support Specialist

    2 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    We are seeking an Administrative Support Specialist to join our team at Pizza Hut. The successful candidate will be responsible for providing administrative support to our office operations, including training other workers, recording and preparing minutes of meetings, and determining and establishing office procedures and routines.Key ResponsibilitiesTrain...

  • Technical Support Specialist

    4 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    Job Title: User Support TechnicianWe are seeking a highly skilled User Support Technician to join our team at TECHNOVATE IT SOLUTIONS INC.Job Description:The User Support Technician will be responsible for providing technical assistance to users experiencing difficulties with computer systems, software, and other technology-related issues. This role requires...

  • Technical Support Specialist

    4 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    Job Title: User Support TechnicianWe are seeking a highly skilled User Support Technician to join our team at TECHNOVATE IT SOLUTIONS INC.Job Description:The User Support Technician will be responsible for providing technical assistance to users experiencing difficulties with computer systems, software, and other technology-related issues. This role requires...

  • Technical Support Specialist

    3 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    Job Title: User Support TechnicianWe are seeking a highly skilled and experienced User Support Technician to join our team at Technovate IT Solutions Inc. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and providing training and guidance to users.Key...

  • Technical Support Specialist

    3 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    Job Title: User Support TechnicianWe are seeking a highly skilled and experienced User Support Technician to join our team at Technovate IT Solutions Inc. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and providing training and guidance to users.Key...

  • Technical Support Specialist

    4 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    Job Title: User Support TechnicianWe are seeking a highly skilled User Support Technician to join our team at TECHNOVATE IT SOLUTIONS INC.Job Description:The User Support Technician will be responsible for providing technical assistance to users experiencing difficulties with computer systems, software, and other technology-related issues. This includes:Key...

  • Technical Support Specialist

    4 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    Job Title: User Support TechnicianWe are seeking a highly skilled User Support Technician to join our team at TECHNOVATE IT SOLUTIONS INC.Job Description:The User Support Technician will be responsible for providing technical assistance to users experiencing difficulties with computer systems, software, and other technology-related issues. This includes:Key...

  • Technical Support Specialist

    4 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    Job Title: User Support TechnicianWe are seeking a highly skilled User Support Technician to join our team at TECHNOVATE IT SOLUTIONS INC.Job Description:The User Support Technician will be responsible for providing technical assistance to users experiencing difficulties with computer systems, software, and other technology-related issues. This includes:Key...

  • Technical Support Specialist

    4 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    Job Title: User Support TechnicianWe are seeking a highly skilled User Support Technician to join our team at TECHNOVATE IT SOLUTIONS INC.Job Description:The User Support Technician will be responsible for providing technical assistance to users experiencing difficulties with computer systems, software, and other technology-related issues. This includes:Key...

  • Administrative Support Specialist

    2 weeks ago

    Vaughan, Ontario, Canada TECHNOVATE IT SOLUTIONS INC. Full time

    Job Summary: We are seeking an experienced Administrative Assistant to join our team at Pizza Hut. As an Administrative Assistant, you will be responsible for providing administrative support to our team, including tasks such as scheduling appointments, recording minutes of meetings, and maintaining office supplies.Key Responsibilities:Administrative...

IT Support Specialist

2 months ago

Vaughan, Ontario, Canada Plan Group Full time
Job Summary

We are seeking a highly skilled IT Service Desk Technician, Level II to join our team at Plan Group. As a key member of our IT department, you will be responsible for providing exceptional technical support to our employees across Canada.

Key Responsibilities
  • Provide direct support to all executives and manage senior escalations, deep dive analysis of branch environment, white glove service, onsite support, project activities, and technical solution deployments.
  • Effectively examine issues, identify solutions, and suggest preventative maintenance actions.
  • Assist in implementing technology-based business solutions and researching industry's best practices.
  • Provide support via in person, phone, email, and through our ticketing system Oasis.
  • Respond to and resolve IT ServiceDesk tickets with team's SLA.
  • Maintain close contact and open communications with end users until an issue has been resolved.
  • Educate managers on common problems encountered and identify possible longer-term solutions/improvements to reduce future problems.
Requirements
  • 5+ years of level II Desktop, and Network support in Windows 10 environment.
  • 3+ years of advanced technical knowledge and business insight, handle escalations and specialized services.
  • Onsite and remote technical support and troubleshooting for all employees and teams across Canada.
  • Experience of providing technical training to peers and other departments.
  • Strong communication, organization, and time management skills, as well as a willingness to learn and strong work ethic.
  • Good oral & written communication skills. Must be able to explain difficult abstract concepts verbally and in writing.
  • Participate in the on-call rotation as agreed by the Level II Support team. When on call, be prepared to always address technical issues.
Preferred Qualifications
  • Any of the following certs (Cisco CCNA, MCP/MCSA/MCSE/A+/ITIL)