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Staff Engineer, Cybersecurity Operations

2 months ago

Old Toronto, Ontario, Canada ACV Full time
About ACV

ACV is a technology company that has revolutionized the automotive industry by creating a digital marketplace for buying and selling cars online. We are committed to innovation and user-designed, data-driven applications and solutions. Our network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital, and ACV Capital within our Marketplace Products, as well as True360 and Data Services.

Our Culture

We focus on the Health, Physical, Financial, Social, and Emotional Wellness of our Teammates. We offer comprehensive benefits, including company-sponsored healthcare, dental, vision, life/AD&D, short-term and long-term disability, and additional optional benefits such as critical illness and supplemental life/AD&D. We also provide generous parental leave top-up pay and vacation programs, an employee stock purchase program, and retirement planning through our RRSP.

About the Role

The Staff Engineer, Cybersecurity Operations is responsible for overseeing and maintaining the security infrastructure and operations of our organization. They design, implement, and manage security systems, including firewalls, intrusion detection systems, and access control systems. They monitor and analyze security events and incidents, respond to security breaches, and conduct vulnerability assessments and penetration testing.

Key Responsibilities
  • Actively support efforts to simplify and enhance the customer experience.
  • Lead business use case analysis to implement identity and access management solutions.
  • Identify required attributes, customize login pages, and implement security policies.
  • Follow SDLC, change management, and document procedures on Trusted Identity solutions to meet compliance requirements.
  • Anticipate, identify, track, and resolve technical issues.
  • Develop and implement repeatable processes for Access Management.
  • Lead the Trusted Identity team in implementing scalable access management and identity lifecycle processes.
  • Work closely with business, application, and solution owners to ensure user and role definitions and associated access rights are appropriate.
  • Lead role-based access control (RBAC) model and maintain role-based access control documentation for operational processes.
  • Create and implement automated processes that reduce manual efforts and increase overall efficiency and scalability.
  • Manage Security Alerts and provide Incident Response support services.
  • Develop and implement process improvement and operational management of Security Operations, Monitoring, and Incident Response practices, processes, and solutions.
  • Manage and maintain other security SaaS applications as required.
  • Lead employee trainings, such as creating webinars and 'how-to' tech articles.
Requirements
  • Ability to read, write, speak, and understand English.
  • Extensive and demonstrated experience in end-to-end deployment of identity and access management tools.
  • Knowledge of Security Domains, Compliance Requirements, and Risk Management Practices.
  • Knowledge of Identity concepts such as Privileged Account Management and Life Cycle Management.
  • Knowledge of AWS, including S3, Lambda, RDS, EC2, and AWS Security Center.
  • Knowledge of TCP/IP Networking, including protocols and services.
  • Overall understanding of the Security domain, compliance, business, risk, ops, etc., and its application to the business.
  • Understanding of building and making tools for our partners.
  • Ability to read Python code and write basic scripts or use Low Code/No Code SOAR tools.
  • Ability to build and implement security tools such as anti-phishing, EDR, or EMM/MDM tools.
  • Excellent communication, interpersonal, and leadership skills, with the ability to interact with staff at all levels.
  • Proven ability to be agile and work effectively in a dynamic environment.
  • Demonstrated ability to perform under pressure and respond rapidly to emerging incidents and situations.
  • Excellent coordination, project management, and organization skills and comfortable with multi-tasking in a high-energy environment.