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Hospitality Operations Supervisor

3 months ago

Blind River, Ontario, Canada AKSHAY INTERPRISE CORP Full time
Position Overview

The Hospitality Operations Supervisor plays a crucial role in overseeing the daily activities of the hotel, ensuring that all operations run smoothly and efficiently.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate
  • Experience: 1 to 2 years in a supervisory role within the hospitality industry
Key Responsibilities
  • Coordinate activities across various departments to enhance operational efficiency
  • Establish and manage work schedules and procedures for staff
  • Perform the same tasks as the team members under supervision
  • Prepare and submit comprehensive reports on operational performance
  • Address work-related issues, offering technical guidance and suggesting improvements to boost productivity and quality
  • Assist clients and guests with specific needs to ensure a pleasant experience
  • Assign, review, and oversee the work of team members
  • Recruit and train staff on job responsibilities, safety protocols, and company standards
  • Ensure the functionality of computer systems, equipment, and machinery, coordinating repairs as necessary to maintain service continuity
  • Order materials and supplies as needed for operations
Work Environment
  • Attention to detail is essential
  • Ability to thrive in a fast-paced setting
  • Manage a large workload effectively
  • Willingness to work overtime when required
  • Capability to stand for extended periods
  • Meet tight deadlines
  • Work efficiently under pressure
Personal Attributes
  • Accuracy and dependability in all tasks
  • Strong client focus and interpersonal skills
  • Excellent verbal and written communication abilities
  • Flexibility and initiative in problem-solving
  • Organizational skills and teamwork orientation
Work Details
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 hours per week