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Ski School Assistant Manager

3 months ago

Collingwood, Ontario, Canada Blue Mountain Resort Full time
Position Overview

This role is based at Blue Mountain Resort, a premier destination for winter sports enthusiasts.

Type: Seasonal Employment
Benefits of Joining:

  • Complimentary access to gondola rides, Explore park, and private beach facilities;
  • Reduced rates for recreational activities & golf, shareable with friends;
  • Affordable meals and Starbucks beverages for staff;
  • Discounts on retail purchases at leading brands like Burton, Columbia, and North Face.


The Assistant Manager plays a crucial role in enhancing the training materials and financial success of the Ski & Snowboard School along with on-hill activities. This position collaborates closely with departmental Supervisors and Team Leaders to ensure that training content and operational procedures are both effective for staff and align with safety and service standards. The Assistant Manager will support the Manager in gathering, analyzing, and interpreting business data for budgeting and strategic planning. Additionally, in partnership with the Administration Team, they will oversee the efficient and precise execution of scheduling and payroll processes.

Seasonal Contracts Available:

Approximately 5 months of full-time seasonal work

Approximately 8 months of full-time seasonal work

Compensation:

$24.80 per hour

Key Responsibilities:
  • Develop, implement, and document a thorough training strategy for the department, ensuring compliance with mandatory training requirements.
  • Establish clear expectations for staff, providing motivation, coaching, and recognition for outstanding performance while ensuring adherence to new policies and procedures.
  • Oversee the delivery of services and ensure quality aligns with departmental and company standards.
  • Assist the Administrator Supervisor in providing daily support for all Snow School and Kids at Blue employees, ensuring payroll accuracy and supporting point of sale and schedule management.
  • Manage labor costs by monitoring and recommending schedule adjustments based on budget and operational demands; assist in daily financial oversight and reporting.
  • Coordinate accident and incident procedures along with necessary documentation.
  • Foster and maintain strong, positive relationships with all departments at Blue Mountain, particularly Guest Services, Rentals, Group Services, and the Contact Centre.

Qualifications:
  • 3-5 years of experience in ski and/or snowboard instruction.
  • Certification as CSIA/CASI Level II, III, or IV.
  • Completion of post-secondary education in Commerce/Business or equivalent professional experience.
  • A minimum of 3 years of experience in people management, with a preference for leadership roles in the Recreation sector.

Company Overview:

Blue Mountain Resort is Ontario's largest mountain resort, located on the scenic shores of Southern Georgian Bay. It serves as a year-round outdoor destination, only a short drive from Toronto. Blue Mountain is part of Alterra Mountain Company, a family of iconic mountain destinations committed to shaping the future of mountain adventure.