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Risk Management Specialist

2 months ago


Midland, Ontario, Canada Todd Lalonde - Desjardins Insurance Agent Full time

About Us: Todd Lalonde - Desjardins Insurance Agent is a reputable and established insurance agency with a rich history of serving the community. We are committed to providing exceptional customer service and building long-lasting relationships with our clients.

Job Summary: We are seeking a highly motivated and customer-focused Insurance Professional to join our team. As an Insurance Advisor, you will be responsible for providing prompt, accurate, and friendly service to our clients, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, claim submissions, and billing clarification.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service to our clients, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Sales and Marketing: Contribute to team sales success by achieving individual sales goals and identifying opportunities to cross-sell and refer clients to other team members.
  • Team Collaboration: Work closely with our agent and team to establish and meet set goals, sharing knowledge and expertise to drive business growth.

Requirements:

  • Service/Sales Experience: A successful track record of meeting service and sales goals/quotas is preferred.
  • Excellent Communication Skills: Strong written, verbal, and listening skills, with the ability to communicate complex information in a clear and concise manner.
  • Time Management and Organization: Excellent time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Technical Skills: Proficient in Microsoft Office: Word and Outlook, with the ability to learn and adapt to new software and systems.
  • Personal Qualities: Self-motivated, goal-oriented, and enthusiastic, with a strong commitment to integrity, ethics, and regulatory compliance.

What We Offer:

  • Competitive Compensation: A competitive salary and bonus structure, with opportunities for growth and advancement.
  • Benefits Package: A comprehensive benefits package, including health, dental, and vision coverage, as well as a retirement savings plan.
  • Professional Development: Opportunities for training and professional development, to help you grow and succeed in your career.
  • Collaborative Work Environment: A supportive and collaborative work environment, with a team-oriented culture and a commitment to work-life balance.