Player Services Coordinator
2 weeks ago
Job Title: Player Services Coordinator
Job Summary:
We are seeking a highly skilled and customer-focused Player Services Coordinator to join our team at EightSix Network. As a key member of our team, you will be responsible for promoting outstanding guest relations and providing exceptional customer service to our valued guests.
Key Responsibilities:
- Promote outstanding guest relations and handle all inbound/outbound calls with the Player Services Call Centre.
- Manage booking procedures for concerts/hotel/premium events.
- Open and maintain new player accounts, player profiles, issue players cards for patrons, educate players on benefits of Player Passport card.
- Screen player ratings to provide information on complimentaries to players.
- Perform inventory control of all promotional materials.
- Handle customer concerns or complaints for immediate solution.
- Provide superior customer service and promote excellent employee relations with co-worker.
- May be required to greet buses and give presentations to tour and travel groups.
- Work box office for ticket sales and complementary redemption as required.
Requirements:
- Previous customer service experience is preferred.
- Computer skills required, knowledge of Microsoft, Access and Excel.
- Able to organize and prioritize.
- Available to work all shifts, including overnight or swing.
Why Work for Us?
At EightSix Network, we celebrate and empower our team members, who make it all possible. A career at EightSix Network means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment.
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Player Services Coordinator
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Orillia, Ontario, Canada EightSix Network Full timeJob Title: Player Services CoordinatorJob Summary:We are seeking a highly skilled and customer-focused Player Services Coordinator to join our team at Gateway. As a Player Services Coordinator, you will be responsible for promoting outstanding guest relations and providing exceptional customer service to our valued guests.Key Responsibilities:Promote...
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Player Services Coordinator
3 weeks ago
Orillia, Ontario, Canada EightSix Network Full timeJob Title: Player Services CoordinatorJob Summary:We are seeking a highly skilled and customer-focused Player Services Coordinator to join our team at Gateway. As a Player Services Coordinator, you will be responsible for promoting outstanding guest relations and providing exceptional customer service to our valued guests.Key Responsibilities:Promote...
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Player Services Coordinator
3 weeks ago
Orillia, Ontario, Canada EightSix Network Full timeJob Title: Player Services CoordinatorJob Summary:We are seeking a highly skilled Player Services Coordinator to join our team at EightSix Network. As a key member of our team, you will be responsible for promoting outstanding guest relations and providing exceptional customer service to our valued guests.Key Responsibilities:Promote outstanding guest...
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Player Services Coordinator
3 weeks ago
Orillia, Ontario, Canada EightSix Network Full timeJob Title: Player Services CoordinatorJob Summary:We are seeking a highly skilled Player Services Coordinator to join our team at EightSix Network. As a key member of our team, you will be responsible for promoting outstanding guest relations and providing exceptional customer service to our valued guests.Key Responsibilities:Promote outstanding guest...
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Orillia, Ontario, Canada EightSix Network Full timeJob Title: Player Services CoordinatorJob Summary:We are seeking a highly skilled and customer-focused Player Services Coordinator to join our team at Gateway. As a key member of our team, you will be responsible for promoting outstanding guest relations and providing exceptional customer service to our valued guests.Key Responsibilities:Promote outstanding...
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Orillia, Ontario, Canada EightSix Network Full timeJob Title: Player Services CoordinatorJob Summary:We are seeking a highly skilled and customer-focused Player Services Coordinator to join our team at Gateway. As a key member of our team, you will be responsible for promoting outstanding guest relations and providing exceptional customer service to our valued guests.Key Responsibilities:Promote outstanding...
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Orillia, Ontario, Canada EightSix Network Full timeJob Title: Player Services CoordinatorJob Summary:We are seeking a highly skilled and customer-focused Player Services Coordinator to join our team at Gateway. As a key member of our team, you will be responsible for promoting outstanding guest relations and providing exceptional customer service to our valued guests.Key Responsibilities:Promote outstanding...
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Orillia, Ontario, Canada EightSix Network Full timeJob DescriptionJob Type: Part-TimeThe Gateway to Your FutureIf you enjoy interacting with guests and are seeking an opportunity to excel, Gateway wants to hear from you. This role involves promoting outstanding guest relations in a friendly and helpful environment, whether it be addressing a concern or issuing complimentary vouchers to one of our fine...
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