Customer Service Representative
1 month ago
At Trail Appliances Ltd., we're committed to providing unparalleled customer service. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the support they need to make informed purchasing decisions.
Key Responsibilities:- Handle incoming calls from customers regarding inquiries, orders, and general assistance.
- Provide accurate information about our products, services, and company policies.
- Listen attentively to customer concerns and address them promptly and courteously.
- Document all interactions and transactions accurately in our CRM system.
- Previous experience in a customer service or call center role preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Proficiency in computer applications and CRM software.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- $17/hr - $20/hr
- A comprehensive and competitive total rewards package.
- A collaborative work culture that values respect, integrity, diversity, passion, and laughter.
Trail Appliances Ltd. is a family-owned and operated business with a rich history dating back to 1974. We're proud to be recognized as an industry leader and committed to providing exceptional customer service.
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