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Insurance Customer Care Specialist
3 months ago
The role of the Insurance Customer Care Specialist at Interior Savings emphasizes the importance of fostering enduring connections with clients, comprehending their insurance requirements, and delivering customized solutions.
Key Responsibilities:
- Oversee personal lines insurance accounts and advocate for personal and Autoplan offerings.
- Handle client renewals, pinpoint potential challenges, and promote additional policy options.
- Actively nurture client relationships and seek avenues for business expansion.
- Champion service excellence and enhance product knowledge to drive business growth.
- Direct clients to specialized professionals when necessary while maintaining confidentiality and safety protocols.
- Uphold a positive reputation of the Insurance Agency within the community.
- Conduct business with integrity and support colleagues as needed.
Required Qualifications:
- Familiarity with personal and Autoplan insurance products.
- Prior experience in marketing personal lines insurance.
- Hold a Fundamentals of Insurance certification.
- Accredited Insurance Broker Level 1 is mandatory; Levels 2 and 3 are preferred.
Employee Benefits:
- Competitive salary structure along with performance-related bonuses.
- Comprehensive health and disability insurance coverage.
- Opportunities for training and career progression.
- Employer-sponsored RRSP contributions and financial benefits.
This position offers a salary range reflective of qualifications and experience, along with a standard work week requirement.
