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Senior Treasury Solutions Specialist

2 months ago

Milton, Ontario, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the Opportunity?

As a seasoned financial expert, you will proactively provide strategic advice and enable senior and mid-market commercial clients to leverage Royal Bank of Canada's cash management solutions. You will take responsibility for clients' onboarding, activation, and ongoing adoption of digital solutions, focusing on the largest and most complex clients within Commercial Financial Services. Your role will involve developing and delivering on business priorities, improving the client experience through execution of sales plans, and recommending appropriate treasury services to existing clients. You will also provide focused financial advice and solutions to meet clients' business and financial goals, while partnering with colleagues across the bank to drive client loyalty and build long-term profitable client relationships.

Key Responsibilities

  • Lead with a growth mindset, focusing on maximizing client acquisition, growth, and an exceptional client experience
  • Act as the single point of contact throughout the cash management end-to-end onboarding process, partner with the relationship team, and follow up with clients to ensure an exceptional client experience
  • Demonstrate digital IQ by building awareness and encouraging clients to fully leverage digital solutions on an ongoing basis to optimize their business operations
  • Deliver financial and business insights through a differentiated value proposition by presenting solutions that clearly articulate the benefits and advantages to the client; help the client to understand alternatives, navigate, and implement proposed solutions; and identify opportunities and refer clients to RBC partners to meet the client's broader advice needs
  • Educate the client with new or emerging issues that will impact their business by providing the client with unique, valuable insights on the client's industry, business, or market
  • Plan and prioritize client and market activities to win as One RBC, seeking referral opportunities for the relationship team, National Specialized Solutions, and other RBC partners
  • Gather insights through client discovery to identify a broad range of solutions to further anchor clients to RBC and increase share of wallet
  • Partner with the entire CRT and Commercial Banking Associates to develop a coordinated client contact strategy, ensuring future client needs are identified and met

Requirements

Must-have

  • Proven experience supporting large clients within the payment space
  • Proven experience in the financial services industry, specifically within a cash management and treasury solutions role
  • Strong client focus, highly organized, and the ability to incorporate sales disciplines into day-to-day activities and routines
  • Proven ability to prioritize and adapt to a fast-paced environment
  • Curiosity and willingness to learn new skills while building partnerships with stakeholders and fostering teamwork
  • Excellent verbal communication skills; notably the ability to illustrate with words the impact of the recommended solutions on the client's business operations and relationships
  • Entrepreneurial spirit, with a business development mindset to grow and develop business opportunities

Nice-to-have

  • Attained the CTP - Certified Treasury Professional designation
  • Minimum of 5 years of experience working for a financial institution
  • Proven working knowledge of payment settlement within Canada
  • Understanding of cross-border settlement between Canada and the U.S.
  • Knowledge of payment settlement between Canada and other jurisdictions
  • Awareness of AML as it relates to processing of payments

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to do challenging work

Job Skills

Additional Job Details