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Counter Sales Representative
2 months ago
Are you a skilled sales professional seeking a new challenge in the automotive industry? We are seeking a Counter Sales Representative to join our team at Bumper to Bumper in Orillia. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling and supporting a diverse range of products, and contributing to the growth and success of our company.
Key Responsibilities:- Provide outstanding customer service and support to customers in person and over the phone
- Sell and promote a variety of products, including private brands and e-commerce channels
- Handle customer transactions, including sales, returns, and defectives in a timely manner
- Ensure accurate and efficient processing of customer orders and transactions
- Reconcile transaction history and drawer at the end of each shift
- Operate the store's point of sale system and internet catalogue to search for parts and customer accounts
- Assist with merchandising activities, maintaining store appearance, and coordinating with employees to execute plan-o-grams and product initiatives
- Follow all policies and standard operating procedures related to cash, credit, check, refund, and return policies
- Work with management to address customer service issues, complaints, and business opportunities
- Contribute to improvements in branch sales and profitability
- Adhere to inventory control programs, in-stock standards, and operating procedures
- Effectively communicate with store and support center team members, management, and customers
- Experience in the automotive aftermarket parts industry (minimum 1 year)
Bumper to Bumper is a Canadian company part of the LKQ Group, a leading provider of alternative vehicle collision replacement products and aftermarket parts. We are a team of passionate individuals with a fresh vision and a reinvigorated leadership team. Collaboration is at the core of our success, and we are committed to creating an inclusive environment for all employees.
We are an equal opportunity employer and celebrate diversity. Join us to be part of a growing company and contribute to our ongoing success in the automotive industry.