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Fire Safety Operations Supervisor
3 months ago
Primary Responsibilities:
- Provide guidance, mentorship, and oversight to technicians and internal service personnel.
- Ensure that technicians and support staff receive training on compliance, operational procedures, and performance expectations;
- Conduct field assessments to assist, instruct, and evaluate technicians.
- Review reports and documentation submitted by technicians to ensure adherence to regulatory and company standards.
- Manage workflow expectations both internally with staff and externally with clients.
- Regularly inspect technicians' vehicles to ensure proper maintenance.
- Ensure technicians are effectively scheduled and performing to meet revenue and margin objectives set by management.
- Foster strong working relationships with all company personnel as necessary.
- Provide leadership and support in upholding Environmental Health & Safety (EH&S) policies, documentation, and conducting audits and training.
Required Qualifications
- Minimum of 5 years of experience in the Fire Alarm sector.
- CFAA / ASTT Certification is preferred.
- Strong understanding of Provincial codes and referenced Standards, including Fire and Building codes, CSA, CAN/ULC, and NFPA standards.
- Post-Secondary diploma or degree in building systems, electronic technology, or equivalent knowledge/work experience is an asset.
- Proficient knowledge of Edwards Fire Products, particularly EST panels, is preferred.
- Strong computer skills are essential.
- A valid provincial driver's license with a clean driving record is required.
- Previous supervisory experience in a unionized setting is advantageous.
Additional Insights
Ideal Candidate Profile:
- Self-motivated with the ability to work independently and a desire to contribute to a successful team.
- Excellent interpersonal skills with a knack for building relationships.
- Strong client service orientation.
- Adaptable to dynamic work environments.
- Highly organized and capable of performing under pressure.
- Exceptional communication skills, with the ability to convey information clearly and effectively.
- Proactive in seeking opportunities for improvement and innovation.
Our Offerings Include:
- Competitive salary and benefits package.
- Company vehicle with personal use options or car allowance.
- Focused learning and development opportunities, including leadership training programs.
- RRSP matching and personalized financial planning assistance.
- Employee discounts and perks.
- Continuous learning and development opportunities.
- Recognition and rewards program.
- A culture emphasizing performance and accountability.
- A supportive and positive team atmosphere.
Background Check Requirements:
This position may require the successful completion of pre-employment conditions, including:
- Criminal Background Check.
- Reference Check.
