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Retail Store Manager

2 months ago

Nanaimo, British Columbia, Canada Uplands Convenience Store Full time
Job Summary

We are seeking a highly skilled Retail Store Supervisor to join our team at Uplands Convenience Store. As a key member of our store team, you will be responsible for overseeing the daily operations of the store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Supervise and coordinate the activities of store staff, including sales associates, cashiers, and stockroom personnel.
  • Assign tasks and duties to staff members to ensure efficient store operations.
  • Hire, train, and develop store staff to meet business needs.
  • Manage store inventory, including ordering merchandise and maintaining accurate stock levels.
  • Authorize payments, process returns, and resolve customer complaints in a timely and professional manner.
  • Prepare sales reports, analyze sales data, and provide insights to improve store performance.
  • Ensure a safe and secure store environment, adhering to company policies and procedures.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail or supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Strong organizational and time management skills.
  • Client-focused and team-oriented approach.