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Senior Business Systems Analyst

2 months ago

Ottawa, Ontario, Canada 49 Solutions Full time
About the Role

49 Solutions is seeking a highly skilled Senior Business Systems Analyst to join our team. As a Senior Business Systems Analyst, you will play a critical role in supporting the Bank of Canada's Information Access Management (IAM) portfolio.

Key Responsibilities
  • Participate in information gathering and consultation with stakeholders to define business requirements for new or enhanced IT applications and business processes.
  • Perform business process analysis, define and document current state and future state business and system processes.
  • Assist and conduct business analysis activities through active engagement with stakeholders.
  • Facilitate workshops and presentations with technical and non-technical resources and document functional and non-functional solution requirements.
  • Prepare detailed specifications documents for evaluating, selecting, and testing solutions.
  • Develop user acceptance test plans and/or participate in functional testing, acceptance testing, and end-user training.
  • Assist in developing project size, scope, and resource requirements estimates.
  • Support Bank employees during evaluations and deployments of solutions.
  • Develop and deliver communications to the Bank's clients and stakeholders.
  • Develop end-user documentation, guidelines, visuals, and training materials.
Requirements
  • University degree or college diploma in computer science, engineering, or business administration.
  • A minimum of five (5) years of demonstrated experience in business analysis, preferably in IAM.
  • A minimum of five (5) years of demonstrated experience working with Access Management solutions (Okta, MS Entra AD, Ping Identity, ForgeRock, etc.) as a Senior Business Systems Analyst.
  • Demonstrated experience in implementing and migrating from one enterprise Access Management solution to another.
  • Demonstrated experience gathering and documenting user needs and translating them into user stories.
  • Demonstrated ability to plan, organize, and perform multiple tasks concurrently; set priorities; focus on attention to detail; and meet deadlines.
  • Demonstrated ability to quickly grasp and analyze complex issues, diagnose multi-dimensional problems, and devise insightful/appropriate responses or strategies to address them.
  • Demonstrated ability to communicate to all levels of an organization, using clear and compelling written products and oral presentations/briefings.
  • Demonstrated knowledge of system development methodology, including a commitment to the success of the testing phases and processes.
Additional Qualifications
  • Demonstrated knowledge of Cloud-Based access controls (Conditional Access Policies, MFA, SAML, Oath).
  • Demonstrated knowledge of Zero-Trust principles and implementation.
  • Proficiency in business intelligence and data analytics.
  • Demonstrated experience using automation to assist with replacing manual repeated tasks or handling large amounts of data.
  • International Institute of Business Analysis (IIBA) Certified Business Analysis Professional (CBAP) designation.