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Style Advisor

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Toronto, Ontario, Canada Kit and Ace Full time

As a Style Advisor at Kit and Ace, you'll play a key role in crafting exceptional customer experiences that go beyond just product knowledge. You'll be passionate about our brand's design ethos and commitment to quality, while maintaining a welcoming and approachable demeanor.

  • Deliver Exceptional Service: Guide guests through our collections, sharing your expertise on our products, values, and unique design principles.
  • Product Expertise: Effectively communicate the features, benefits, and care instructions of our apparel, ensuring customers understand how to make the most of their purchases.
  • Drive Sales Success: Contribute to achieving daily sales targets by providing personalized recommendations and creating a positive shopping environment.
  • Maintain Brand Standards: Contribute to a visually appealing and organized store environment that reflects our brand aesthetic.
  • Inventory Management: Assist with stock replenishment, pricing accuracy, and maintaining a well-stocked showroom floor.
  • Customer Focus: Handle Point of Sale transactions efficiently and professionally, ensuring a smooth checkout experience for every guest.
  • Team Player: Participate in training sessions and shop events to enhance your skills and contribute to the overall team success.

Your Skills & Experience:

  • Previous retail experience is preferred, particularly within a fashion or lifestyle brand.
  • A genuine passion for delivering exceptional customer service and exceeding expectations.
  • Strong communication skills and the ability to build rapport with customers from diverse backgrounds.
  • A positive, friendly, and authentic attitude that aligns with our brand values.
  • Ability to work effectively both independently and as part of a team in a fast-paced environment.
  • Flexibility to work various shifts, including weekends and evenings.