Change Delivery Lead

4 weeks ago

Markham, Ontario, Canada Aviva Full time
About the Role

We are seeking a highly skilled and experienced Change Delivery Lead to join our team at Aviva Canada. As a key member of our Transformation Management Office (TMO), you will play a critical role in supporting the VP Change Delivery in the provision of all leadership accountabilities.

Key Responsibilities
  • Design, develop, and implement Governance and planning activity work with the VP Change Delivery to establish process, artefacts, and cadence activities.
  • Build clear alignment to the commitments made to the Boards and Committees regarding outcomes, deliverables, and objectives that support the Change Portfolio targets.
  • Build new and improve existing clear and consistent e2e Governance processes through interaction and collaboration with each Op Sponsor, Project team, and all other key partners.
  • Articulate all levels of change artefacts clearly and consistently in terms of definitions and requirements in accordance with the Aviva Change Framework guidance.
  • Ensure any changes and/or improvements to the governance process, artefacts, or cadence activities are correctly reflected as an update to the Transformation Management Office Governance Model.
  • Stress test and challenge the adaptability and do-ability of all plans on an on-going basis.
  • Understand and take action through the efficient monitoring and reporting of all dependencies, risks, and issues that have the potential to affect the execution delivery of the integrated plan.
  • Ensure all governance artefacts are always kept up to date – in the required format(s) – and any other planned or ad hoc requirements to support analysis and reporting.
  • Set up and establish an on-going integrated planning session with all key partners at least every 90 days to review progress and plan the next phase.
  • Provide ongoing assurance as to the robustness and do-ability of the plan.
  • Build, develop, and forge strong and mutually beneficial relationships with all key collaborators to optimise delivery, outcomes, and ways of working.
What You'll Bring
  • 5+ years of demonstrable leadership and management experience within a fast-paced, dynamic transformation environment.
  • Demonstrable risk, issue, and dependency management experience, engaging with the Lines of Defence.
  • Change Management and Change delivery experience at a Project, Programme, and ideally at a Portfolio level.
  • Experience of multi-Initiative delivery, building effective relationships with all partners and motivating to achieve win-win outcomes.
  • Strong leadership abilities with the ability to drive and motivate a team of project and product experts to achieve the Aviva Canada strategic outcomes.
  • Knowledge of working with Business and IT Partners, their platforms, and their delivery methods.
  • Excellent partner management and influencing in a complex transformation arena.
  • Ability to foresee and articulate risks, issues, and dependencies and put in place appropriate mitigations both to programme delivery and business 'outcome' risks, recognising where partner concern is required.
  • Ability to disseminate sometimes fragmented or contrary information and data to get to the root of the issue and use appropriate partner concerns or strategies to solve problems and/or clear blockers.
  • Ability to challenge the norm, seek out opportunities to improve, and drive effective delivery in a balanced risk management approach.
  • Ability to manage both complexity and volume of demand.
  • Understanding of the Canada business areas and marketplace.
  • Resilient to challenge at the most senior level whilst building and maintaining relationships.
What You'll Get
  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Outstanding Career Development opportunities.
  • We'll support your professional development education.
  • Competitive vacation package with the option to purchase 5 extra days off per year.
  • Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
  • Corporate wellness programs to support our employees' physical and mental health.
  • Hybrid flexible work model.

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