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Sales Associate Team Lead

2 months ago

Vaughan, Ontario, Canada New Steel (Vaughan Mills Mall) Full time

About New Steel (Vaughan Mills Mall)

New Steel is a leading retailer of body piercing jewelry and accessories, with a strong presence in Ontario. We pride ourselves on providing exceptional customer service and a unique shopping experience.

Job Summary

We are seeking a highly motivated and enthusiastic Sales Associate Team Lead to join our team at New Steel (Vaughan Mills Mall). As a Sales Associate Team Lead, you will be responsible for leading a team of sales associates, providing excellent customer service, and driving sales growth.

Key Responsibilities

  1. Team Leadership: Lead a team of sales associates, providing guidance, support, and coaching to ensure excellent customer service and sales performance.
  2. Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
  3. Sales Growth: Drive sales growth by identifying opportunities, building relationships with customers, and promoting products and services.
  4. Store Operations: Assist with store operations, including opening and closing procedures, inventory management, and visual merchandising.
  5. Training and Development: Participate in training and development programs to enhance skills and knowledge, and share expertise with team members.

Requirements

  • Experience: 1-2 years of retail sales experience, preferably in a leadership role.
  • Skills: Excellent customer service skills, strong communication and leadership skills, ability to work in a fast-paced environment, and basic math skills.
  • Education: High school diploma or equivalent required.

What We Offer

  • Competitive Salary: $21.00 per hour.
  • Benefits: Store discount.
  • Flexible Schedule: Monday to Friday, morning shift, with weekends as needed.