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Information Technology Systems Specialist

3 months ago


Kitchener, Ontario, Canada MEDA Full time $65,300 - $72,550
Position Overview:
The Mennonite Economic Development Associates (MEDA) is seeking an experienced Information Technology Systems Specialist to enhance our dedicated Information Technology Services team. Our mission is to develop innovative business solutions aimed at alleviating poverty.

About MEDA:
Rooted in Mennonite business principles and faith-based values, MEDA operates within the global framework of the UN Sustainable Development Goals. We utilize a market-systems approach and foster strategic partnerships to facilitate access to finance and deliver business and technical expertise, thereby transforming agri-food market systems that generate decent employment opportunities for traditionally marginalized groups, enabling their active participation in a sustainable economy.

Key Responsibilities:
- Ensure the optimal functioning and upkeep of MEDA's Office 365 environment and associated technologies.
- Oversee the complete lifecycle management of workstations and other end-user technologies for MEDA staff worldwide, from procurement to disposal.
- Collaborate closely with various business units to configure and maintain SAAS-based systems, ensuring seamless interconnectivity through standardized practices.
- Serve as the primary technical resource, providing guidance on all technology-related challenges.

Job Status:
Full-Time

Location:
Ontario, Canada (Hybrid work arrangement)

Compensation:
Annual Salary Range: CAD $65,550

Key Duties:
- Manage user accounts, groups, permissions, and email configurations within Office 365 and other systems.
- Implement security protocols, ensure compliance, and oversee data protection measures.
- Administer Office 365 applications, maintaining system updates and performing routine maintenance as required.
- Provide technical support and training for users on workstations, Office 365 tools, SAAS applications, and other technologies.

Qualifications:
- Post-secondary education in Information Technology, Computer Science, or a related discipline.
- A minimum of 4-6 years of proven experience in IT support, systems administration, or a similar role.
- Extensive proficiency with Microsoft 365 applications.
- Demonstrated technical expertise, resourcefulness, and adaptability.

MEDA is committed to equal opportunity employment and provides accommodations throughout the recruitment process.