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Financial Branch Leader

3 months ago

Old Toronto, Ontario, Canada Fairstone Financial Inc. Full time

Are you ready to take the next step in your career? Fairstone Financial Inc. is seeking a dedicated full-time Branch Manager for our operations. This role is ideal for individuals interested in driving business growth, nurturing client relationships, and leading a team towards success.

Key Responsibilities:

  • Overseeing the branch's overall performance and ensuring profitability.
  • Expanding the business by identifying new opportunities and facilitating client acquisition through various channels.
  • Delivering an exceptional customer experience by fostering a welcoming atmosphere and addressing customer needs effectively.
  • Implementing a talent strategy that attracts, retains, and nurtures skilled professionals.
  • Encouraging accountability and providing coaching to team members to meet operational and customer service standards.
  • Leading change initiatives and ensuring effective communication of relevant information to the team.
  • Promoting high employee engagement and creating individual development plans.
  • Ensuring compliance with all regulatory requirements, internal policies, and procedures.
  • Maintaining confidentiality of client information and adhering to customer privacy policies.
  • Representing Fairstone positively within the community and enhancing the company’s image.

Qualifications:

  • Preferred college diploma (BS/BA with a focus on Business).
  • Three to five years of relevant experience in the finance sector (preferably in consumer finance) or equivalent management experience.
  • Exceptional interpersonal skills and the ability to build strong customer relationships.
  • Strong communication skills for effective interaction with employees, management, and clients.
  • Proven verbal, written, and listening abilities.
  • Self-motivated, proactive, and able to take initiative.
  • Capability to work flexible hours in a dynamic environment while managing multiple tasks.

Fairstone Financial Inc. is proud to be recognized as: Montreal's Top Employers 2024 by Canada's Top 100 Employers.

If you have a preferred language for communication, please indicate whether you prefer French or English in your application.

As an equal opportunity employer, Fairstone is committed to accommodating individuals with disabilities. We encourage applications from Aboriginals, visible minorities, and persons with disabilities.