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Park Operations Manager

2 months ago

Calgary, Alberta, Canada Calgary Stampede Full time
About the Calgary Stampede

The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures, and community spirit with a vision to create a world-class, year-round gathering place for the community.

We're Greatest Together, and our organization is one of the most respected volunteer-based organizations in the world, governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.

Position Summary

As a member of the Park and Facility Services team, the Manager, Park Operations is responsible for providing leadership and direction to both unionized and non-unionized teams, including Electrical, Plumbing, Carpentry, HVAC, and Park Maintenance.

These teams maintain our world-class facilities and spaces year-round, including the newly expanded BMO Centre, the Sam Centre, GMC Stadium, our horse track & barns, and a park covering over 200 acres.

Key Responsibilities
  • Lead the team that creates world-class events and experiences by maintaining our facilities and park.
  • Communicate regularly with internal and external stakeholders to ensure work plans are completed, enabling others to effectively and efficiently execute work that creates world-class experiences for our guests.
  • Establish team goals and metrics that provide direction while motivating others.
  • Prepare, monitor, and analyze departmental and project budgets, proposing solutions that ensure the long-term viability of the organization.
  • Support the costing and quoting of projects.
  • As the first point of contact between unions and the Calgary Stampede, create an environment conducive to positive labour relations during all phases of negotiations, contract interpretation, and dispute resolution.
  • Working closely with others, compile the annual Calgary Stampede set up / event / tear out schedule, oversee resource allocation to execute operational plans, align with corporate sponsorship commitments, and work closely with various volunteer committees.
  • Lead the commissioning and deficiency management process for new facilities, new equipment, and any renovations to existing facilities.
  • Build a team that is well-trained, continues to develop technically and professionally, and is inspired to have a career with the Stampede.
  • Actively lead the implementation of the organization's HSE program, ensuring processes and documentation remain current, and participate in the annual COR and ISO audits.
Qualifications

The ideal candidate will be proactive, optimistic, and have worked in a dynamic environment where they have experience delivering on multiple priorities and will hold the following qualifications:

  • Seven years or more of related leadership experience.
  • Experience with collective bargaining, the interpretation of agreements, and various approaches to conflict resolution.
  • Exceptional communication and time management skills with the ability to navigate conflicting priorities.
  • Ability to develop, motivate, and work towards a common goal and vision.
  • Demonstrated history of effectively collaborating between cross-functional teams and stakeholders.
  • Advanced project management skills combined with problem-solving and analytical thinking skills.
  • Able to effectively leverage project management and forecasting skills to develop and then manage multiple budgets.
  • A safety-conscious leader who inspires others to be safe.