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Care Coordinator
2 months ago
Care Coordinator Role Overview
The Care Coordinator at Lifemark Health Group is a vital member of our team, responsible for delivering exceptional patient care and administrative support. This role requires a strong focus on customer service, organizational skills, and the ability to multitask in a fast-paced environment.
Key Responsibilities
- Provide warm and welcoming interactions with patients, visitors, and staff, ensuring a positive experience for all.
- Coordinate patient intake, data entry, and scheduling, ensuring accurate and timely information.
- Assist patients with completing paperwork, ensuring accuracy and minimizing errors.
- Manage patient medical records, maintaining confidentiality and adhering to regulatory requirements.
- Process payments and track funding streams, ensuring seamless billing and reimbursement.
- Support the Care Coordinator Manager and Clinic Director with administrative tasks, contributing to the smooth operation of the clinic.
Qualifications and Competencies
- High School Diploma, G.E.D., or equivalent.
- Excellent customer service skills and telephone etiquette.
- Strong organizational skills, with the ability to prioritize and multitask.
- Effective communication and interpersonal skills, with the ability to work collaboratively with diverse stakeholders.
- Proficient computer and data entry skills, with experience in a healthcare setting an asset.
- Flexible and adaptable, with a commitment to delivering high-quality patient care.
Lifemark's Commitment to Accessibility
Lifemark Health Group is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from individuals with disabilities and provide accommodations as needed throughout the selection process.
