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Culinary Team Lead

2 months ago

Peterborough, Ontario, Canada Kettle Drums Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Kettle Drums. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, maintaining high standards of quality and customer service, and leading a team of staff to achieve our business objectives.

Key Responsibilities
  • Operations Management: Develop and implement effective systems and processes to manage restaurant operations, including inventory management, staff scheduling, and customer service standards.
  • Team Leadership: Supervise and coordinate the activities of staff, providing guidance, training, and support to ensure they have the skills and knowledge to perform their duties to a high standard.
  • Quality Control: Ensure that food and service meet our high standards of quality and presentation, and that customer complaints are addressed promptly and professionally.
  • Inventory Management: Estimate and manage inventory levels to minimize waste and ensure that we have the necessary supplies to meet customer demand.
  • Reporting and Analysis: Prepare and submit regular reports on sales, stock levels, and other key performance indicators to inform business decisions.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years of experience in a similar role
  • Skills: Strong leadership and communication skills, ability to work under pressure, and knowledge of food safety and sanitation procedures.