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Warehouse Team Lead

2 months ago

MontRoyal, Quebec, Canada Dollarama Full time

About the Role

The Warehouse Team Lead is responsible for supporting the planning of warehouse activities, optimizing resources and process execution, ensuring inventory accuracy, and maintaining a positive and safe working environment while respecting business values and ethics.

Key Responsibilities

  • Plan and prioritize warehouse activities based on specific zones (receiving, storage, and shipping);
  • Manage individual team member key performance indicators (KPIs) (CVP audit, tracking, etc.);
  • Facilitate team meetings to communicate the evening plan (forklifts, pallet jacks, containers, etc.);
  • Propose solutions to optimize productivity through process review and problem-solving;
  • Generate reports multiple times a night to track action plans, gaps (missing boxes, picking, etc.), and decide priorities, etc.;
  • Verify price errors;
  • Generate CVP reports, communicate action plans, and decide priorities for the quarter of the night;
  • Conduct research in SAP and correct discrepancies, if necessary;
  • Promote excellence practices and respect for health and safety standards;
  • Prepare and participate in the transition meeting between the day and night teams – ensure all information is transmitted to the next day team;
  • Coach and consolidate the team;
  • Develop evening action plans based on SAP data, incidents, CVP meetings, etc., and enter them into the UTRACK application;
  • Prepare picking for the next day;
  • Perform checks related to the process

Requirements

  • Two (2) to five (5) years of experience in a supervisory role;
  • Good knowledge of warehouse management systems (WMS);
  • Good knowledge of Excel; SAP is an asset;
  • Good communication and coaching skills;
  • Good organizational skills, teamwork, attention to detail, and ability to achieve results in a very dynamic environment.