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Unit Claims Manager
2 months ago
We're seeking a highly skilled Unit Claims Manager to lead our Subrogation team in our Mississauga office.
Key Responsibilities- Manage the day-to-day operations of the Subrogation team to achieve key business goals and meet customer service expectations.
- Provide leadership to the team, including communicating corporate philosophy, vision, and values, motivating staff, and soliciting feedback.
- Facilitate continuous learning and development, prepare and discuss performance reviews, and participate in salary administration.
- Act as a consultative and advisory resource on claims matters, technical issues, and policy interpretation.
- Maintain effective communication channels with other departments and liaise with claims experts or management on technical and administrative issues.
- Authorize settlements of claims in accordance with authority limits and establish productive business relationships with vendors and service providers.
- Monitor performance to ensure compliance with professional and corporate standards and remain current with industry trends and technical developments.
- 5 years of P+C claims experience within Subrogation, Property, or Casualty, or 2 years of leadership experience.
- Proven ability to lead, influence, and motivate staff, with strong leadership skills and a sense of urgency.
- Strong analytical skills to deal with policy, legal, and regulatory interpretation and implementation.
- Excellent communication and relationship-building skills with all internal and external clientele.
As a member of our team, you'll be empowered to be and do your best every day. You'll have access to tools and resources to support physical and mental health, a dynamic workplace learning ecosystem, and inclusive employee-led networks.
