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Account Manager
2 months ago
The Account Manager is a key role within our sales team, responsible for building and maintaining strong relationships with our clients.
", "Responsibilities": "- Develop and maintain healthy relationships with clients, ensuring their floral needs are met and exceeded.
- Enter orders and confirm details with clients, ensuring accuracy and timeliness.
- Service and grow a client list in sales and profitability, identifying opportunities for growth and improvement.
- Contact clients regularly to service their floral needs, providing exceptional customer service and support.
- Ensure that client order fulfillment is being monitored, addressing any issues or concerns in a timely manner.
- Represent Staalduinen Floral Ltd. in an effective, ethical, and professional manner, upholding the company's values and reputation.
- Develop a thorough knowledge of the company and all the products and services that it offers, staying up-to-date on industry trends and developments.
- Adhere to all company guidelines, procedures, and policies, ensuring compliance and integrity.
- Serve clients assigned to other Account Managers when they are away, providing seamless support and continuity.
- Carry out any additional duties as requested, demonstrating flexibility and adaptability.
- 2+ years directly related experience with Inside Sales / Account Management, with a proven track record of success.
- Excellent prospecting and relationship building skills, with the ability to build strong relationships with clients.
- Sales and customer service experience, with a focus on delivering exceptional customer service and support.
- Wholesale Floral or Retail Florist sales experience preferred, with knowledge of the floral industry and its trends.
- Proficient with MS Office Applications, with experience in ERP software and other relevant tools.
- Excellent verbal and written communication skills in English, with the ability to communicate effectively with clients and colleagues.
- Flexible and adaptable, with a strong work ethic and ability to work independently and as part of a team.
- Strong organization and time management skills, with the ability to prioritize tasks and manage multiple projects.
- High energy, fast-paced office environment, with occasional travel required to visit clients and prospects.
- Due to the nature of the floral industry, longer hours may be required around holidays, with flexibility and adaptability essential.
Staalduinen Floral Ltd. is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service and support.
", "Note": "Please note that only qualified candidates will be contacted for an interview. We appreciate your interest in Staalduinen Floral Ltd. and look forward to the opportunity to discuss this role further.
", "Contact Information": "Please email your resume and cover letter to careers@ with the subject line "Application for Account Manager".
", "Disclaimer": "Staalduinen Floral Ltd. is not responsible for any unsolicited applications or resumes sent to us.
", "Copyright": "Copyright 2023 Staalduinen Floral Ltd. All rights reserved.
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