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Store Operations Manager

2 months ago


Cornwall, Canada Spencer Gifts - Spirit Halloween Full time

Job Summary:

The Store Operations Manager is responsible for overseeing the total operation of a Spirit Halloween Consignment Store, ensuring maximum sales and profitability. This includes establishing and maintaining Guest Services, controlling expenses, and managing shrink, merchandising, inventory control, staffing, setup, pack-up, and teardown of the store.

Key Responsibilities:

  • Oversee and manage the daily operations of the store, including sales, customer service, and inventory management.
  • Develop and implement strategies to increase sales and profitability, including merchandising and visual displays.
  • Manage and control expenses, including labor costs, inventory, and supplies.
  • Monitor and control shrink, including inventory discrepancies and theft.
  • Recruit, train, and manage a team of sales associates and management staff.
  • Ensure compliance with company policies and procedures, including safety and security protocols.
  • Collaborate with the consignment operator to achieve business objectives and goals.

Requirements:

  • Minimum age requirement is 21.
  • Prior retail management experience is required.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Ability to lift and move up to 50 pounds.
  • Ability to stand and walk for extended periods of time.

Working Conditions:

The physical demands of the job require 8+ hours of standing/walking, climbing ladders, setting up fixtures, and lifting/moving up to 50 pounds. The store is a seasonal retail environment, and the manager must be able to adapt to changing circumstances and priorities.